Marcor Solar Support:
For over 20 years, EmPower Solar has been proud to serve as your partner in renewable energy and a leader driving our industry forward. However, we regret to inform you that EmPower Solar is no longer conducting business operations.
While this chapter is closing for EmPower, we want to ensure you have a clear, reliable path forward for the continued maintenance and support of your solar investment. We thank you deeply for your partnership, your trust, and your commitment to clean energy over the years.
To ensure our customers aren't left without support, we are pleased to announce that Marcor Solar and its subsidiaries have stepped forward to assist EmPower Solar customers with their ongoing solar and home energy needs.
Marcor Solar is a reputable industry leader with a dedicated service department fully equipped to handle system monitoring, repairs, technical support, system upgrades, and system expansions.
You do not need to take any immediate action. Your solar power system will continue to operate normally. However, if you require a system health check, need help navigating a manufacturer warranty claim, or have questions about your monitoring software, the Marcor team is ready to assist you.
Marcor Solar has not purchased EmPower Solar’s corporate entities and is not a successor to EmPower Solar or its business or obligations. Because Marcor Solar is a separate company, they do not hold any of the legal or financial responsibilities that previously belonged to EmPower Solar.
Since Marcor Solar is a completely separate entity, they are unable to honor or take over workmanship warranties originally provided by EmPower Solar.
Your equipment (including panels, inverters, and batteries) usually carries a warranty directly from the manufacturer. These remain fully valid. If you encounter an equipment issue covered by your manufacturer’s warranty, Marcor Solar can act as your representative to handle the paperwork and facilitate these manufacturer claims for you (note that Marcor Solar will charge a fee for this service).
If you require maintenance, system health checks, or repairs in the future, any service work performed by Marcor Solar on your system will be billed at Marcor Solar's standard service rates and terms once you have signed a new written service agreement with them.
Please reach out to Marcor Solar’s dedicated support channels below for any assistance with your system: