SunPower by EmPower Solar Privacy Policy

At SunPower by EmPower Solar (EmPower) we value our customers and respect your privacy. We understand your concerns about privacy and so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. This policy describes what kind of information we collect, how it is used, what choices you can make about how we collect and use your information.

In this Privacy Policy, "Personal Information" means any information that is linked to your identity, including among other things, your name, street address, telephone number, age and/or email address.  When you provide EmPower with your Personal Information, you are authorizing us to use that information in accordance with the terms set out in this Privacy Policy.

When you visit our Website, we collect and store, among other things, the name of the domain and host from which you accessed the Website, the IP address of the computer you used, the browser software and operating system you used, the date and time you accessed the Website, the IP address you accessed it from and all pages within the Website which you access.  This information is used to analyze how the website performs and to identify changes required to improve the user experience our site offers.

In addition to this, we may also place small text files, known as a “cookies”, on the user’s computer.  These identify users as they move through our Website and make it easier for them to view various pages. Cookies are also used in connection with the search marketing technology integrated in our website. These do not contain personally identifiable information and help correlate inbound traffic with subsequent user actions to calculate conversions. This information is then used for our online search marketing activities, including Google Analytics Demographics and Interest Reporting, which we have implemented on the site. You can opt out of these Google Analytics Advertising Features through Google Ads Settings, Google Analytics Opt-out Browser Add-on (, or any other available means. 

In some areas of our website we ask for personal information (such as name, email address, mailing address and phone number) as well as information about your property and electricity usage. This information is used to evaluate your solar application for solar.

EmPower will never sell, rent, share or barter your Personal Information. However, by using this website, you agree that we can disclose information about you to law enforcement officials or other government representatives as necessary to comply with such governmental orders or requirements, or to investigate any activity that is illegal or which could expose us to legal liability.

Regarding non-personal information, we may share with third parties certain pieces of aggregated, non-personal information. Whenever we make such disclosures that aren’t required by law or government order, we’ll ask the information recipient to agree to protect the information in accordance with this Privacy Policy.

This policy may change as we continue to develop our web site and take advantage of new technologies to improve the services we provide. We encourage you to refer to this document from periodically so that you understand our current privacy policy. You can tell if the policy has been changed by checking the revision date that appears above. Your continued use of our web site or other means of communication following the posting of changes to our Privacy Policy will signify your acceptance of the then current Privacy Policy.

Your confidence in your online experience with SunPower by EmPower Solar is our priority. If you have any questions or concerns about our privacy policy, please contact us at the e-mail address listed on the contact page of our web site.
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