EmPowering NYC + Long Island Since 2003

EmPower Solar

EmPower Solar develops, engineers, installs, and services solar and battery systems for residential and commercial clients. Since 2003, EmPower Solar has empowered thousands of New York homeowners and businesses in the Long Island and greater NYC area with 50 megawatts of distributed solar. We proudly serve the Nassau, Queens, Suffolk, Brooklyn, Staten Island, and Westchester communities.

Mission + Vision

Our mission is to empower clients with high performance solar power and battery systems. Our vision is to create a new energy paradigm powered by clean, renewable energy for a more prosperous, healthy, and civil world. Our approach to business is driven by our desire to deliver the highest quality work, and is guided by our core values.

The EmPowering Way

The company culture is defined by the EmPowering Way, which results in consistent 5-star customer service reviews.

Core Value

Professionalism

We aim to demonstrate respect, courtesy, integrity, and responsibility with every colleague, client, partner, and competitor. Our professionalism remains resilient regardless of circumstance, and is strengthened by overcoming challenges.

Core Value

Teamwork

Our success is driven by our team. We constantly strive to improve teamwork through communication, cooperation, and collaboration, and recognize the value that diversity brings to our organization. Each individual brings a unique perspective to the table and plays an essential role in helping accomplish our mission.

EmPower Solar employees working together

Core Value

Excellence

Excellence is our passion, and something that we strive for daily, in everything that we do as individuals and as a company. Our high standards and commitment to hard work allows us to deliver outstanding products and services.

EmPower Solar installer working on rooftop

Core Value

Client Focus

There’s nothing more important to our mission than the satisfaction of our clients, which is why we’re always asking ourselves “What is in the client’s best interest?” By continuously considering and addressing the unique needs of our clients we’re able to provide the best solutions with unparalleled service.

Core Value

Commitment to Clean Energy for New Yorkers

Our driving force is the protection of our shared planet. The current fossil fuel-based system poses a threat to the environment, public health, and our quality of life. We’re determined to provide solutions to these challenges by promoting clean energy technologies and helping our region meet an ambitious goal of 100% renewable energy by 2050. Together, we are EmPowering the clean energy revolution.

EmPowering the Clean Energy Revolution

Eco-friendly solutions to power your world

Home Solar

Commercial Solar

EV Charging

Battery Backup

Visit Us

State-of-the-Art Solar Design Center

Our Solar Design Center in Island Park, NY is a place for our neighbors to drop in and speak with our solar ambassadors. We’ll show you our solar technology first-hand and help design the best system for your needs.

The Solar Design Center is 100% powered by solar energy, using a 36.5kW SunPower solar power electric system and a battery bank for emergency power and peak energy load shaving. We also have four electric vehicle charging stations available for your use— just check in at the front desk between the hours of 9:00 am – 5:00 pm, Monday through Friday.

Our History

Our company was founded to EmPower communities to use clean, renewable energy to reduce energy costs and environmental impact, and to achieve energy independence.

Founded

2003

EmPower Solar is founded on Long Island, NY.

Solar Decathlon

2005

EmPower Solar CEO David and COO Greg compete in US DOE Solar Decathlon, engineering, installing and operating a solar hydrogen fuel cell and battery power plant, placing 5th out of 18 teams.

Residential Install

2006

EmPower Solar installs its first residential solar and storage system.

Superstorm Sandy

2012

Superstorm Sandy wipes out our Island Park, NY location, and we turn our focus back to solar and storage to help our neighboring communities rebuild more resiliently.

1,000 Systems

2014

EmPower Solar installs 1,000th solar panel system.

Solar Design Center

2016

EmPower Solar expands and relocates most operations to a new Solar Design Center in Island Park, NY.

Tesla Certified

2017

EmPower Solar becomes a Tesla Powerwall Certified Installer.

Work with NASA

2018

Greg, our COO, works with NASA to prepare for future space exploration on Mars.

New Warehouse

2020

EmPower Solar expands with new warehouse location in Farmingdale, NY.

Awards + Recognition

Since 2003, EmPower Solar has been the preferred solar provider of over 3,500 New Yorkers, earning an industry-leading customer satisfaction rating.


2012 Outstanding Engineer Award – Gregory Sachs, COO	2011 #1 Installer in LIPA Territory	Nassau County Business of the Month




2012 Smart Growth Award for Clean Energy	2012 LIBN 40 Under 40 David Schieren, CEO	SolarReviews Top 100 Installers 2018
SolarReviews Top 100 Installers 2019	SolarReviews Top 100 Installers 2020

Social Rating

4.7

Based on 276 reviews

Empower Solar

4.7

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00:39 22 May 22

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Jack Skiba

20:47 16 May 22

A great experience from beginning to end. Very professional staff from the design team to the installation team. Great customer service and the product is amazing. Saving a lot on my energy bill and backup battery system works beautifully. Would highly recommend EmPower Solar!!

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Wallace Wang

20:04 25 Mar 22

Amazing Sunpower panels, world class service and outstanding experience. We initially installed 43 panels a year ago (1/2021) and then added an additional 12 panels several months later. We have generated so much energy and the savings keep coming.Kyle Solomon is the reason we started with Empower, and keep recommending it to our friends. Kyle was professional, knowledgeable and knew the product inside out. He was patient with all our detailed questions and provided much assurance that this investment was worth it. He was able to calculate the numbers and articulate the entire process in a way that anyone could understand. We never felt rushed or pressured when we talked to Kyle. He was extremely professional and we couldn't have ask for a better Sales Professional.Byron was extremely efficient and patient with us as well. He gave us systematic updates every 2 weeks and we felt he guided and hand-held us through the entire installation process. He got our plans approved by the DOB so expediently and our panels installed in such a short timeline. Byron then coordinated with Jared (who came to install). We then had Alexandra coordinate our 12 add-on panels; again Jared came to install.I wanted to thank you Empower and the staff we've dealt with for all the help they've provided from start to finish. There are a lot of solar companies out there and you guys made the experience as comfortable and reassuring as possible. And you were mindful with our request to get it installed ASAP.IF YOU'RE GOING TO INSTALL SOLAR PANELS- GET THEM ALL INSTALLED IN ONE SHOT. DON'T UNDERSHOOT THE NUMBER AND ADD PANELS LATER. The only criticism I can give is that when they came to install the additional 12 panels-- they put too many panels on 1 string so the breaker kept going off-- leaving us with days to weeks without production on multiple panels. It took 6 site visits over 3 months (May-July 2021) to trouble shoot out which string was overloaded and to fix the problem.Overall, we felt not only did we get the most reliable solar panels in the market; the buying/installing experience was equal in caliber to the reputation of the solar panels. You guys live up to the brand of Sunpower. Thanks again for the great great experience.

Wallace W.

13:21 25 Mar 22

Amazing Sunpower panels, world class service and outstanding experience. We initially installed 43 panels a year ago (1/2021) and then added an additional...

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03:14 28 Feb 22

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Scott F.

19:11 13 Feb 22

Everything is great. I had some questions about the ethernet connection and the walkthrough, but Mike came by later and did the walkthrough with me and ran...

Dan Lynch

17:24 10 Feb 22

Excellent staff. Very professional

Christine Capestany

20:43 05 Jan 22

Our first install with Empower in 2016 was a great experience. When we moved last year we knew we needed panels again. The process could not have been more simple, sales, project management, were all great again this time, and had us up and running on new years eve! Special shoutout to our foreman Anthony and the crew here for install, could not have been a nicer, cleaner, and better team! Proud to be a returning customer!

B G.

07:19 14 Nov 21

My system came online in early November, and it is generating 95% of the electricity my house uses - even in November, which is better than I expected.The...

Bob Clark

14:41 08 Nov 21

EmPower was nothing but excellent in every aspect of my having gone solar. My sales representative/department provided answers to any and all questions I had about moving to solar and what was involved each step of the way. She was also very flexible, patient, and understanding and stayed with me as a changed my mind on various parts of the project. In addition, my project manager kept in touch with me and updated me during each step of review, approval, and scheduling the installation. The best part of it all was that the installation went smoothly and quickly. The complete system was up in less than two days and actually running (producing electricity) midway through the second day of installation. Empower handled the entire design, permitting, and town review process from beginning to end. Very important to know is that their components, from the panels themselves to the support structure or perhaps the best on the market and, best of all, the system works exactly as described and promised. It’s a beautiful beautiful thing to see these panels run my house and build up credits just about every day since it’s been installed. I highly recommend EmPower as the company to consider for your solar installation. The payback in my case will be between six and seven years at the most.

Bob Clark

14:40 08 Nov 21

Steven Ting Cho

17:29 04 Nov 21

I am glad that I chose Empower to go solar! The team just made everything so easy and smooth! It was not an easy work to go solar for my house due to the irregular shape of the roof with a lot skylight windows and the trenching work to put more panels to my garage as well. The empower team was very thorough and very responsible for every work! The foreman and workers are very professional and friendly. I definitely recommend empower with 5 stars!

Damian Correa

20:26 03 Nov 21

Easy installation day - Very clean and always provide info about the structure. No issues with the installation the app runs smoothly and provides good information about how much are your panels producing at any moment of the day. (Got 28 panels 😎 )

Thanks guys you rock

Percival Empensando

19:26 20 Oct 21

First of all I was very impressed with services provided. From sales, admin thru project management they are on top on what they do, professionally, detailed and goods delivery. They deserve more recommendations and referrals. I thank you all.

Alex L.

10:37 20 Oct 21

I am writing with a lot of gratitude after an amazing experience working with Empower Solar. My husband and I got estimates from 3 solar companies, and we...

Sarah Johnson

16:30 12 Aug 21

The crew was so efficient and polite, the whole process really painless even with getting town permits. Definitely will recommend to other folks looking to install solar.

Greg Sachs

22:28 11 Aug 21

Erik B.

10:14 14 Jul 21

Even though, I worked with these folks in the middle of the pandemic, the process was quick and easy. We did have to wait a while, like the rest of the...

Michael Jajko

02:28 08 Jul 21

Empower Solar has a great product and an excellent team. From the initial sales visit through the installation, the team did a great job. My experience with the Sales team was great from the start. I received excellent and timely responses. Regarding installation, I insisted on running the attic wiring down the basement via an electrical conduit that was not easy to navigate but the Empower Solar team pulled it off! I am looking forward to working with Empower Solar in the future on another solar panel and/or solar battery storage project.

Larry Grey

17:24 23 Jun 21

Had our solar system installed 2015, and Empower has always stood behind the product and installation.

latest issue was an outage caused by PSEG swapping out a new meter. Empower worked remotely to trouble shoot and resolve. Nice job! thanks to Alexander for the followup!

TIMOTHY BROWN

01:40 14 Jun 21

Olivia Olender is the best! She helped me through the whole process of solar shopping and although I went with another company I am compelled to write a great review for Olivia Olender and Empower. They helped me to go green!

Zak Umanoff

13:53 03 Jun 21

I just had a 13kW system installed by EmPower. I was extremely impressed with the entire process from start to finish- sales, planning, and the installation itself. Everything was incredibly streamlined. I shouldn't have mentioned the "planning" stage because I literally don't think I did anything at all. Everyone was very helpful, and took their time explaining the nitty gritty details. Overall it was a great experience and I'm very happy with the system. I also signed up for their new community solar project in Selden, so when I'm not powered by my Empower solar system, I'll be getting power from community solar.

Enrique Vargas

03:18 09 Mar 21

This is a followup review from my original installation a few years ago. We installed solar panels with Empower Solar. It seemed like a good idea at the time and Empower did a superb job at every step of the installation. From Mat Layton's first visit where he explained everything and then checked out our electric panel to the final post-installation inspection by NYC, they really made everything so smooth.Fast forward post-pandemic, and 2020 saw us using 27% more electricity due to online schooling, to work from home to watching movies at home. Even with all that our solar panels still covered ~80% of our electricity. I'm happier than ever with the decision to go solar, and with Empower Solar. Thanks guys!

Frank Alvarado

13:00 07 Mar 21

My experience with EmPower started when I was comparing solar panels and installation companies and my first contact there was Matthew Brill. I selected EmPower primarily because of the way Matthew approached me and my project. He is knowledgeable, professionals and was patient enough to run through several scenarios with me.As someone who works in the design & construction process, I was also extremely impressed with EmPower's design and permitting teams. All along the way, a dedicated Project Manager kept me appraised and was available for any question I had.The Installation was done in less than 2 days and the team was courteous, knowledgeable, clean and most important in these Covid days, very very safe.I have posted some progress photos of the installation. I highly recommend Empower and their Sunpower panels.

Michael Rusoff

21:17 26 Feb 21

our system was installed March 2010 and the install was very clean and the crew was super professional. its now 10 years later and my system is excellent. I have had questions over the years and the staff has always been quickly responsive. if I had to turn back time and redo my system I would again select Empower Solar without a doubt.Every single person I have ever dealt with at this company has been nothing but professional. I would recommend them to anyone and everyone that is considering solar. Very professional, very friendly and courteous

Jimmy Callaghan

17:02 27 Jan 21

Very impressed with the overall level of customer service - Jose was very responsive and proactive in helping to ensure our issue was resolved. Technicians were professional, skilled and efficient.

Brian Culhane

19:24 20 Jan 21

Thanks to everyone at Empower for helping us to achieve energy independence. From the initial steps to the installation day, everything went more smoothly than expected.

Thanks
Brian

Michael Kaplan

16:51 09 Jan 21

Empower installed our solar system (21 panels) 2 1/2 years ago (May 2018). After the site inspection and design were all completed and the contract signed, the installation was completed in 1 (long) day. Kudos to their expert team of installers!

It has performed flawlessly since that time and delivered, to date (January 2021), 107% of our energy usage! Late this fall 2020 we passed the 20,000 KWH mark! Last May (2020), as we were entering the air-conditioning season, our production stood at almost 120% of usage.

We couldn't be more pleased. If anyone has any questions about solar in general, or Empower in particular, we are happy to share our experience. Contact Empower directly and they will enable you to get in touch with us.

BTW: this wasn't our first experience with solar: we had it for ~15 years in Lexington, MA, before we moved to Westchester. It has been a great ride, but even better, and more rewarding, the second time around.

Michael Kaplan

Michael Kaplan

16:50 09 Jan 21

Empower installed our solar system (21 panels) 2 1/2 years ago (May 2018). After the site inspection and design were all completed and the contract signed, the installation was completed in 1 (long) day. Kudos to their expert team of installers!It has performed flawlessly since that time and delivered, to date (January 2021), 107% of our energy usage! Late this fall 2020 we passed the 20,000 KWH mark! Last May (2020), as we were entering the air-conditioning season, our production stood at almost 120% of usage.We couldn't be more pleased. If anyone has any questions about solar in general, or Empower in particular, we are happy to share our experience. Contact Empower directly and they will enable you to get in touch with us.BTW: this wasn't our first experience with solar: we had it for ~15 years in Lexington, MA, before we moved to Westchester. It has been a great ride, but even better, and more rewarding, the second time around.Michael Kaplan

John

19:58 28 Dec 20

I cannot say enough about this company and their team. They were professional, respectful, worked neat and delivered as promised. The installation was seamless and the we are now reaping the benefits of creating our own power,,,,

Ell Picardi

14:51 17 Dec 20

I just had Solar installed on my home. I was very skeptical and unsure about it so I did my homework first. I also asked friends and other customers that have had solar installed on their homes. I didn't want to go in clueless so I wouldn't be taken advantage of. I had a few estimates from different companies and I decided on Empower Solar (Sunpower Panels).

From the beginning my consultant was Beth Austin, she presented it so clearly and answered my every question even my tough skeptical questions. She even told me to list whatever questions I had. When I would text or e-mail her with a question she would get back to me as soon as she could and answered it. The install went smoothly and the crew was safe and wore their masks for all our safety. Dean, the project foreman walked me through all of it including the structure part and the tech parts. Byron, the project manager corresponded with me prior to install so I was ready on my end. I learned so much about solar and Empower made me feel that I made the right decision to install solar on my home. I'm excited for my first "0" electric bill. 😁

Deneise Jennings-Houston

16:05 02 Dec 20

The process of choosing and installing our solar panels went smoothly and was very transparent on the pricing and expected results. Interaction with all the staff was friendly, knowledgeable and follow up was quick and focused (even with the COVID restrictions). Thanks Empower!!!

Lisa Calma Meinardus

21:30 12 Nov 20

Absolutely the BEST team of people. Great communication through the entire process. Super easy to deal with. The installation team of Kevin and his young men could not have been any more professional, courteous, pleasant and enjoyable to work with. More people just learn from their work ethic and professionalism.
I had solar on my previous house with a different company and they far surpass the other one.
Highly recommend

GLENN GORELIK

14:08 10 Nov 20

EmPower solar is a great company to work with, from my first meeting with them to the commissioning of my system they were nothing short of professionalism.There engineering and install team are courteous and professional , answered all my questions and concerns.

Ray Young

01:48 02 Nov 20

The team was extremely helpful along each step and reachable if any questions arose. The install team was friendly and quick. Overall a great experience and I would recommend speaking to Empower if you're interested in a solar installation.

Ray Young

01:46 02 Nov 20

Scott Stark

20:15 28 Oct 20

We are very happy with the whole process. If not for COVID and installation having to get pushed back, I would rate my experience as close to perfection as possible. Scott McDonnell was honest, caring and transparent as a salesperson. I never felt like he tried to sell me, but to educate me as to why solar was a good decision. When installation happened, I couldn't be happier with Dean, Gerard and their crew (sorry guys I forgot the other names). We haven't had a sunny day since I installed and we are still generating power and happy.

Dan Munoz

14:33 24 Aug 20

Couldn’t be any happier!!!From start to finish - the professionalism and workmanship was outstanding.

Mark Gross

02:53 30 Jul 20

Clean efficient installation - friendly crew - and so far its producing exactly s much power as was estimated. So far, so good!

Calvin Chu

01:55 30 Jul 20

It was a pleasure working with EmPower Solar. Everyone I spoke with was extremely knowledgeable, helpful and professional. I really appreciated that they took the time to get things done well.

Yali Miao

01:48 30 Jul 20

Wonderful experience. There was some delay due to COVID but they did a very good job!

Paul McNeil

14:39 23 Jul 20

From beginning to end, we have been thoroughly impressed with the experience. From Scott helping to educate us about our solar options to the install team, particularly Dean and Kevin, that worked tirelessly through a heatwave, we give Empower 5 stars!

Paul Edwin

14:37 23 Jul 20

de liang shi

02:45 09 Jun 20

Beth has been amazing. I have seen quite a number of solar professionals come to my door. I knew SunPower panels were the ones I would be going with but I am glad Beth came for the presentation. Fantastic personality and exemplary professionalism for a sales expert.Beth gets much attention but there were a lot of people involved with the whole process. Thank you Byron for being a superb project manager. You gave me the information I needed to keep my project on schedule and when adjustments needed to be made I was updated quickly.

TJ Broesler

13:43 06 Apr 20

EmPower is a great company. We installed two systems from them. One on our roof a few years back and one in our backyard last year. Both times we went through Scott McDonnell. He was extremely helpful and upfront about everything we needed to know. Going solar is one of the best things we've done. Our electric bill is far lower than it was. Thanks again to Scott and everyone at EmPower Solar.

Tina Scalera

00:13 25 Mar 20

Leslie

16:59 24 Mar 20

We had the best experience with EmPower Solar from consultation to installation. They were very professional and helpful at addressing any concerns we had. Beth, Byron, Mike, Neil were the best. We loved their honesty, friendliness and service. They're very easy to approach and are excellent at responding to our questions and concerns. We've had the panels 5 months now and it has exceeded or expectations. Compared to last year, our electricity bill has decreased by 60%. It will only get better as Summer approaches. We are happy with our decision to go with EmPower and are happy to be part of their family.

Jenny Chan

14:27 24 Mar 20

It's been almost a year since we started our Solar journey with EmPower. We made the decision to switch because of a promotion through my employer, as well as the federal tax incentive to make the switch. We also needed a new roof, so that helped too. The entire process with EmPower was quick and painless. After being referred to EmPower, we met Bethany Austin, our sales rep. She scheduled a time that worked for us, even on weekends, and was incredibly professional, knowledgeable, and friendly. She truly has her customers' best interests at heart. It did take several months for the town to approve our permit, which was no fault of EmPower's. The town's delay did force us to move our project into the following tax year, but EmPower did the right thing by giving us the difference in tax incentive that we were losing out on. The install itself took 3 days. It would normally have taken 2, but the weather didn't exactly cooperate. The install team worked hard, were efficient, considerate, and professional. Once it was complete, they gave us a walk-through and showed us how to use the app to monitor our energy output. In the end, it was completely worth it. I look forward to sunny days when we don't have to use electricity from the grid! Thank you to the entire EmPower team - Bethany and Byron especially for being on top of our project!

Jenny Chan

14:25 24 Mar 20

Beverly R James

21:46 16 Mar 20

EmPower was honest, professional and courteous. Kyle my salesperson was great. No haggling and everything was done with full explanation and disclosure. The longest thing was waiting for my village to issue the permit.

The Installation crew lead by Neil was awesome. I LOVE how my panels look! I highly recommend EmPower!!

Tim G.

06:17 10 Mar 20

Just had my solar installed yesterday!After a year of research and quotes from companies, reviews, systems, material, panels used I finally decided on...

LAURYN SCHMETTAN

23:38 28 Feb 20

I can not say enough good things about this company and I’m not even going to use them! Corey was completely upfront and honest with me-we simply did not have a good roof for solar and the cost would not be worth the benefit. He spent an hour of his time convincing me why it would be a bad idea when just the day before my husband was ready to sign a contract with a different company to have them installed. Corey saved us so much time and money with his honesty, integrity and professionalism! How refreshing to meet someone that is genuinely honest. If you want a completely sincere opinion as to whether or not solar would be a good option for you, then call this company!! I don’t even want to consider what a huge mistake I would have made if I hadn’t!

Kelly Verdi

14:34 15 Feb 20

their customer service dept and sales force are amazing. they really care what you have to say and help you fix any problems that arise. a great company comprised of really great people. they work with your needs physically and financially and help make an easy transition to solar possible. I was on the fence about solar and my husband told me to trust these guys they knew what they were doing. he was right and I'm so happy we made the choice to become part of the empower family. they even delt with PSEG for us. saved us a big headache. they offer great programs to schools as well in their competitions. just a well rounded community centered group!

Ishri Prashad

01:40 22 Jan 20

Great process from beginning to end. appointments were flexible and on time. All the staff and contractors were knowledgable, patience and took the time to answer questions and explain anything I didnt understand. the price was best upfront as well. Installation took 2 days as predicted and it was professionally done. the crew cleaned everything up and left the place as they found it.

Andree Boursiquot

02:51 01 Dec 19

Empower Solar did a fantastic job in installing our system.Went solar on July 11, 2019 and to this day, haven't paid a penny to Con Edison. Should have done it years ago! Many thanks! Greatly recommend the company whenever anyone wants to go solar to save the environment and money.

Pineapples

17:03 25 Nov 19

Jim Tdf

00:40 01 Nov 19

No pressure sales people, ease of understanding , price and installation. Our incentives were completely explained by our salesman Corey Roberts and a pleasure to deal with

Ohhhh 5 stars

Brett Logue

23:24 31 Oct 19

I can't say enough about Empower, from meeting with Corey, our salesman, to project management, to installation..Firat class all the way!!! I am getting exactly what they promised me as far as solar power and couldn't be happier..thanks guys!!

Paul Leonardo

00:07 05 Oct 19

EmPower Solar did a great job installing Solar Panels on my home. They were neat, clean, and professional. The design layout is excellent and they installed the equipment exactly as I asked them to. I would recommend them to anyone for their next Solar Project. I have every intention of using EmPower Solar on a Solar Pavillion I am planning.

Jessica Wigdzinski

00:39 01 Oct 19

My husband and I worked with Matt and the team at SunPower by Empower and were met with absolute excellence. Matt came to our home, communicated the entire process to us honestly and with such a high level of preparation. We’ve had our system for only a week or so but have already recommended Matt to our friends and family.

Jason Birnhak

20:52 25 Jul 19

The entire process was outstanding. From my saleswoman, Beth to the engineer that designed the system and all the installation personnel. It was great last week when the power went out during a storm and it didn't effect me or my family at all. I highly recommend SunPower by EmPower Solar

Roman Iskhakov

00:25 13 Jun 19

Salesman Matthew very pleasant and knowledgeable person
Installation crew professional and neat
Would definitely recommend this company

George Burns

16:08 29 May 19

Had an amazing experience with the team at EmPower. I love my new panels and would definitely recommend to others to go with EmPower!

Riad Tania

22:13 26 May 19

Empower by sunpower is the 5 star solar company in NYC and Long Island. I interviewed a lot of solar company to purchase solar. Initially, I saw Empower By Sunpower had highest rating and still does. I called them for appointment. Erik Reitmayr showed up. He is very nice and honest gentleman. He will not pressure you to go solar or purchase it from Empower. He will give you true and honest information about their panels and other companies. I didn't believe him at first time. After a lot of research solar and other companies, I found that he was right about sunpower panels. They are the best panel in solar industry. Erik will answer all your question and give you honest opinion as what he would do if he would be in your shoe. I met a lot of sales professional in life, but never met honest sales professional like him.

umair tariq

02:27 19 May 19

where should I start, like many of you I had also done tons of research and decided to go with empower solar. Matt who was the salesperson had went in detail explaining all the different models they had to offer, he helped me decide the best panels that would fit my budget and needs for the house, passing me to David E. who was the project manager, from the beginning of the installation till the end, David also went above and beyond to make sure everything goes smooth and easy. Sunpower panels by Empower Solar has been by far the best investment I have done. Many companies would just want your business but empower is different, they are honest, will spend hours if they have to answering all your concerns, and will go above and beyond for their customers.

Ahsan Sheikh

16:23 04 May 19

The solar solution project from the project management perspective to solar panel installations to a friendly service is worth commending. I recommend EmPower Solar as a service provider.

Michael Pitzer

01:47 02 May 19

Sun Power panels are excellent and the Empower crew does a great job from initial planning (Corey Roberts) through permits and installation. I'm also loving running my electric car on the electricity generated by the system.

Jennifer Provda Girard

12:01 22 Mar 19

The guys were amazing and fast and clean. So nice. Would recommend them to anyone!!!!!

Matthew J Wile

20:46 16 Jan 19

An all around great experience! Installed a 6KW array with 17 360watt panels. A clean neat install. The micro inverters on the panels eliminated the need for a big inverter box hanging on the side of my house. Everyone from EmPower was very helpful, knowledgeable and responsive! Love watching the charts in the app as I reap the benefit of my new system!

Partha Saha

22:44 20 Dec 18

We installed our solar panel was installed on March 2018. Company and solar panel installation service went very smoothly. No Complain. I think Matt (salesman) is fantastic. He responds to any concern, long after solar is installed even though it is not his responsibility. He goes over and beyond his responsibility.

Luis Saltos

18:11 26 Nov 18

Matt was very courteous, professional and very responsive to our questions. He was extremely patient with us as he explained the technology behind solar panels, the process of getting the panels installed, and helped us explore various options until we found the one that fitted our needs. If you are thinking about getting solar panels, I would recommend Matt as the person to talk to.Update 11/26:I got my monitoring system up and running. It has been fun to check my system’s production. I am pleasantly surprised to see how much electricity is being harnessed during this time of the year. Thanks Dylan and Jake.

Mary Anne Trasciatti

17:03 26 Nov 18

We are thrilled with our new solar system! The Sunpower team was very professional at every level. Our sales rep was friendly, knowledgeable, and responsive. The installation team was prompt, reliable, and courteous. We recommend Sunpower to anyone who's looking to go solar. Two thumbs up!

Amanda Moore

12:29 08 Nov 18

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

Amanda Moore

12:13 08 Nov 18

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

Jennifer Altman Watts

12:03 08 Nov 18

Amazing company - both people and service!

Ahsan Sheikh

19:25 03 Nov 18

After interviewing and listening to numerous solar installers in Staten Island, New York metro area, I was indeed successful in selecting a solar installer- Empower Solar, installing SunPower panels that exactly fit my needs.From the beginning stage, Corey Roberts (from Empower Solar) impressed me by his immense knowledge of the product and solar energy overall, but more importantly what impressed me was his candid statements with no pressure of selling a product or service. Of course, I had whole laundry list of questions and concerns that Corey took his time responding and providing explanation where I was double minded. At our own pace of understanding the product and services, my wife and I decided to select and proceed with Empower Solar.At my own request, EmPower was able to assign Dylan Rolleri (from EmPower Solar) as project manager and Cody as site manager on my account. The transition from Corey Roberts to Dylan Rolleri was seamless (though Corey checked on the status periodically) and Dylan did not miss any opportunity in informing me of the next steps and working around the corner to fit my schedule. Whereas, Corey demonstrated an excellent ability of listening to my requirements and explaining me the technical aspects in a laymen language clearly, concisely and to a point where I was satisfied. Not to mention, Corey and the crew did fantastic job cleaning the place once the work was completed.So far, I'm happy to inform that SunPower panels are working as intended. More of the performance to be seen in Winter and next Summer. After the first year, I plan to baseline the production capacity and then monitor the progress of any deviation, if any.I highly recommend Empower Solar for installing SunPower panels as EmPower Solar truly comprises of very finest and professional team members whose goals are ultimate customer-centric.Currently, waiting for NYFD to approve the Lithium batteries and once the approval is obtained I plan to bring back Empower Solar to install Tesla's lithium battery connected to solar panels for backup purposes.

Chris Nigel Semelrath

16:20 12 Oct 18

The entire process of my solar installation from start to finish was excellent. I can’t say enough about the quality of customer service from each person I interacted with. Every person I dealt with was Knowledgeable, clear, thorough, and readily available to answer any question I had. I would recommend anyone looking into solar to use this company. Absolutely the best company I’ve dealt with in any aspect of customer service

NutriMost Long Island

11:25 18 Sep 18

Thank you Scott, I truly love having my solar panels...

alanbregman

11:21 18 Sep 18

Excellent experience from start to finish. Scott McDonnell is a true professional.

Michael Clark

12:44 12 Sep 18

From the moment I met with Byron, to the point they completed my solar panels, all along Alexandra was very responsive with any questions I had at any time of the day. I highly recommend them for both quality, price, and customer service.

Marci Reilly

09:22 12 Sep 18

A great experience from the beginning! Everybody- our salesperson, the design team, project management, sales administrator - was patient, kind and thorough, explaining everything clearly and step by step. The installation crew was courteous and professional. They worked hard, nonstop the entire day despite the oppressive heat. They were respectful of our property and thoroughly cleaned the yard upon completion of the installation. The project looks amazing and we can't wait to see the benefits of solar power!

Sean O'Brien

08:15 08 Sep 18

Great company, great service. Just had my Solar Installed on my house guys who installed it did a great job and it looks clean, im very happy. From sales with Matthew Layton all the way down to the installers everything went flawlessly. I would highly recommend this company if your thinking about Solar in the near future they made it easy.

Wayne Glassoff

18:40 29 Aug 18

Truly a great experience having my solar system set up by this company. Big thanks to Kyle who walked us through the whole process and was always there to answer a question. Highly recommend.

Katie Artz

13:29 27 Aug 18

Every step of the process was made very easy by great communication, and accessible information. I felt at ease that I wasn't begin oversold on a system that didn't suit me. I was informed about the engineering and mechanics of the system, so that I could make an educated decision on what works best for our family and our needs. I would highly recommend SunPower, and Mat Layton to anyone looking into installing Solar.

Jennifer Martus

02:14 23 Aug 18

Great experience from start to finish with everyone we interacted with at sunpower! We found the team to be super responsive, helpful, and knowledgeable. So happy we made the switch to solar and already see the savings!

Joe DiGiovanni

16:37 16 Aug 18

The whole process from start to finish was excellent.
I got quotes from several other companies but SunPower by Empower were the most honest and helpful.
I highly recommend if you are choosing to go solar.

John Afordakos

03:38 16 Aug 18

Outstanding company and pleasure to work with

Lena DiGaetano Badolato

22:00 13 Aug 18

I tried using two previous companies prior to SunPower. I truly got nowhere. SunPower by empower came in and did the best presentation and not only that, they walked us through the job step by step, until the system was up and running. They all work as a team Beth my sales agent was absolutely wonderful. I want you to know, that it took me with the two other companies over six months of no communication. Until SunPower came in and it literally was put in within a month. So I promise you the equipment they use, outstanding, the installer s , amazing. The team is in touch with you every single step of the way. I truly feel sorry for other solar companies, because this company rocks it, in customer service, quality and treats you like family. Thank you so much, because your company delivered on every promise.

Bob Logan Jr

16:40 03 Aug 18

I can't say enough great things about EmPower! They were the most professional, passionate dedicated workers I have ever met! Seriously this company is amazing and I am saving so much!! From the start with Georgia, to the planning with Dylan and right down to Dave, Mike, Dean and Barry installing! Awesome people!! Thank you EmPower!!!!

Carmela Federico

19:25 02 Aug 18

The entire process was painless and totally professional, starting at pick my solar all the way through to the final inspection. Empower also went the extra mile to find me alternative financing because my home was owned via an LLC. I had expert guidance throughout the whole process, and did not need to do extensiveindependent research to feel that I was making the right decisions along the way. The system is producing and the financing is costing pretty much exactly as promised. I am actually earning a small return on my investment, to make going environmental all the sweeter 🙂

Jason Vultaggio

02:28 31 Jul 18

Great, fast service.

Denis O'Driscoll

03:48 24 Jul 18

I had been thinking about going solar almost 2 yrs ago, and even got an early proposal. Other circumstances force a postponement of that until this year. Then I did extensive research in earnest. There were a couple of companies that just turned me off right away. Others impressed me. In the end, it was the SunPower technology that that won me over. In my reference research, I even encountered someone who went with another company for installation and financing, but decided on the SunPower panels.At that point, it made sense to me to go with a master dealer for SunPower. That's where EmPower Solar came in. Salesperson Beth Austin made everything very clear for me and the whole team was very professional and open with me. Everything they said was making sense based on the research I had done. They came up with a design that they said should provide 98% of my usage. I was happy that installation was done less than 3 months after signing the contract. It took a day and a bit. So far, my system is in fact covering just about 100% of my usage. Even with the heat waves we've had, my PSEG netmeter is still reading below the kWh it was at when my system went live.All in all, I highly recommend SunPower by EmPower Solar. Do your homework/research/due diligence first, and I think you'll be very happy with the job done by SunPower by EmPower Solar.

Silvia Monzon

14:09 20 Jul 18

Vinh Trinh

12:00 18 Jul 18

Travis Tomsu

12:28 04 Jul 18

I was thoroughly impressed with EmPower's whole process - from initial sales consultation to communication with project management through to installation. Our saleswoman, Georgia, was very communicative and knowledgeable about the whole process.All of the appointments along each step of the process was carried out on time and professionally. For no good reason, I thought it would be a slog to get through permitting and have multiple days where people were banging on my roof, and I'm pleased to report zero resemblance to my expectations. Permits went through quickly and everything was installed in one day.The installation foreman, Mike, was great to work with and his crew (Dean and Bert) were both also super efficient on a 90 degree day with LOTS of humidity. Many thanks to these guys for working so quickly on such a terribly hot day.I'd absolutely work with EmPower again!

Elizabeth Dunne

12:35 01 Jul 18

Awesome team of people who really care about the environment and making this community great!

Stephen Chung

17:13 30 Jun 18

Great pre-sale and installation. Sales rep is very articulate and presented all the options professionally with honest opinions and recommendations. Installation was also pretty smooth as a whole The only hiccup is city inspection that took two trips but overall I would definitely recommend this company.

Jeremy Hilliard

23:39 29 Jun 18

The whole process was excellent and informative. Bethany was a very knowledgeable rep and thoughtful to every step. I highly recommend Empower Solar! Absolutely the best solar company there is and I did my research. Thank you.

Sherry Hui

15:16 23 Jun 18

EmPower by SunPower highly recommended, I did a lot of research before decided to go with EmPower by SunPower, their proposal was not the cheaper but I would say they are the best. Great communication, an assigned project manager handling your project from start to finished and let you know every step of the way in progress. The crews that installing the system did an excellent jobs, good workmanship and they not using cheap material.My system commissioned couple days ago, I have sixteen X22 360 watt panel, it produced average 27 kWh/day even its not 100% sunny day, it cover all my daily electric usage with spare to sent back to the grid.Still waiting for final inspection to close out the building Dept permit, according to my project manager it takes approximately a month, will update that when certificate of completion received.It’s too early to say 100% satisfy will update from time to time for a long terms review for the progress of the system reliability and stability of power production.

Diane Gleave

00:32 23 Jun 18

I couldn't be happier with my experience with SunPower. I knew the product was high quality and the price competitive. What differentiated you was your terrific team - starting with Erik, who was respectful, knowledgable and extremely responsive starting with my first phone call with him. I really liked how Dylan checked in now and then to give me a status update. The installation team was great. Everyone knew what they had to do and they did it well. Both my husband and I were very happy with the entire experience and now we like monitoring our system regularly with your user friendly website.Thanks for everything!

John Slattery

14:46 22 Jun 18

Great experience start to finish

Robert Logan Jr

14:11 22 Jun 18

This was by Far the BEST EXPERIENCE!!!! These people are amazing! They are so experienced and such hard workers! It shoveled how much they care!!! I highly recommend everyone going to Empower!Georgia was amazing and knowledgeable about everything! Dylan made the process effortless and Dave,Mike , Dean and Barry were awesome at installing it all perfect!!!Wish I had another house to get more Solar from Empower! They are THAT Good!!!

Robert Rothschild

01:03 04 Apr 18

anthony romano

16:00 17 Mar 18

The folks were great from the sales team to the installers and support. The no pressure and professional sales team got me interested. After lots of homework, I came back a year later. After signing on, they hit every deadline as per the way they laid it out. The install team was great. They were very professional, quick, clean and thorough. The post install checklist was quite comprehensive. Best of all, the system has been running no issue for months. My electric bill was around 11 or 12 bucks last month and it'll be the same this month. I'm already overproducing electric, so these credits will go forward so I can use them in November, December, and January when I don't produce as much. They handle all the permitting. I received all permits and my final certificates of completion from the town building department as promised. Great team behind an excellent product. If you are expecting to be in your current home for many years to come, the investment is worth looking at. I recommend you put these folks on your short list of vendors to research.

Rob BD

14:02 02 Feb 18

This is our second experience with empower, and it's always incredible. We had our new system installed last year, and couldn't be happier! Everyone at empower is helpful and extremely professional...from the sales people, to the planning/tech/project management, to the great install teams. They give you a worry free experience. We're now in the process of extending the house, so empower is removing and re-installing the panels upon the construction completion. Once again, the management and planning team was excellent, and the field teams that removed the panels were excellent as well. Empower truly is a pleasure to work with!

Dena Campagne

13:41 28 Jan 18

We are still in the process of installation but picking Empower was an easy decision. Our sales person Kyle Solomon was very knowledgeable and always there to answer our very many questions. He also followed up with us to make sure we were happy with how everything was going or if we had any concerns. Highly recommend Kyle!

Dennis Olmedo

20:38 25 Jan 18

What a great experience with everyone who was involved with the project. From the moment of walking into their store to the final installation on my house. Everyone is very informative and very professional. Erik walked us through every step, which made us comfortable and confident of our decision with going with EmPower Solar. Dave and his crew did a great job as well. Even with the extreme cold weather. Definitely a great experience working with them all. If you are considering Solar, they are the ones. Just give Erik Reitmayr a call. Thank you all at EmPower Solar.

Trish Welch Hood

00:05 10 Jan 18

Jodi Glazer Lederer

18:46 24 Dec 17

I've had my Solar for over one year. Corey Roberts first explained the entire process and all the savings. There were no surprises. It was one of the easiest transactions I've ever had. Definitely would use Empower again! Don't even hesitate!

Lance Homan

13:31 16 Dec 17

I would like to thank Corey our sales professional, Dylan our project manager and the rest of the empower crew for a seamless transition from start to finish. I highly recommend SunPower by EmPower Solar for all of your solar needs!

Gina Farese

13:35 14 Dec 17

I work with Empower Solar on a daily basis installing their roofing projects. They run a top notch operation with the most pleasant team of professionals. They are very informative and customer service is top priority with this team! No games...just REAL solar!

William Hom

00:13 07 Dec 17

I worked with Scott McDonnell on getting solar installed. He was great; he came to our first meeting fully prepared to answer all of our questions and give us the rundown of costs and expected tax incentives. There was no pressure and he let me think about it for a week and didn't follow up until then. So when I decided to go solar, I felt I made a great decision.

Once the contracts are signed, this company takes care of the rest, including any and all permits. The installation was delayed a day due to weather, but the turnaround time was two days during which the workers were all very courteous and efficient. From signed contract to getting a fully functioning panel installation took about three months.

This is all without even mentioning SunPower's superior solar panels you're buying. I would highly recommend this company.

Joshua Siegel

15:11 04 Dec 17

Truly amazing experience. Scott from empower did a great job recommending a product that fit my family's needs. The whole process was great.

Kathy McAndrews Trister

23:07 23 Nov 17

Great company and an extremely knowledgeable staff. I met with Matt and was very impressed!

Daniel Brill

23:03 23 Nov 17

Amazing solar company. Highly recommend!

Alexandra Buckley

16:31 21 Nov 17

Richard Blauman

17:10 17 Oct 17

Rob Russo

00:59 14 Oct 17

From start to finish everyone at this company did a great job. It was such an easy process with no BS! There was no rush to sign anything and every part of the process is laid out for you for your own research and review. Also, having the best price (by far) for the system designed for MY house was also a great selling point! From Sales to Project Manager down to the Installers, everyone did a great job and so far I’m loving the results. I will be passing along any and all info to friends/family/coworkers who are interested that they have to look no further. Go out, get some pricing, get yourself educated on what going Solar means and most importantly when your primary investment is paid off, I will guarantee you end up with SunPower by Empower Solar! Tell em Rob Russo’s review helped you. 🙂

Eric Zolov

01:58 12 Oct 17

These guys are great! VERY professional, lots of hand holding and follow-up. They took care of all of the paper work and made sure everything was done correctly. I would definitely recommend them to anyone thinking about installing solar. And the App for checking solar production is awesome -- lots of fun logging in periodically to see how we're doing.

Barry Quinn

16:07 27 Sep 17

roura rosales

02:43 26 Sep 17

Jinesh Shah

19:05 25 Sep 17

Very professional and would definitely recommend the company to others. Got timely updates during the whole process and someone was always available to answer questions.

Daniel La

17:22 22 Sep 17

Seamless communication, installation was prompt without any issues,

Anton Luma

15:12 21 Sep 17

mark

23:42 20 Sep 17

From start to finish, the whole process went so smooth. There was constant updates about the different stages our project and all the staff were very helpful. The actual install was completed in one day and the crew were great. There was really no effort on our part, Empower did all the work. Thanks again.

Dan Dan

19:59 17 Sep 17

Let's start with I have high expectations and expect perfection. Empower worked very closely with me every step of the way and delivered 100%. This includes everyone from the sales person to the project manager to the construction crew. I recommend them highly and invite you to contact me for further information.

Whiskey King

20:17 11 Sep 17

I had my house done by this company they are very professional and did an excellent job they have systems in place for the scheduling of the job pre and post to ensure 100% accuracy during installation, being a business owner I can appreciate This. I would definitely recommend them to any looking for solar !

Seeram Seegolam

22:43 07 Sep 17

The entire process took a few months, understandably. The team was very courteous, respectful and very helpful in every way.

Peter Goodman

19:41 01 Sep 17

the experience has been good from first to last. From the first visit by Katrina, through the permitting and installation overseen by Ali and Mike, through the followup afterward. Can't wait to see our first bill.

Brian Whoo

22:22 24 Aug 17

marjorie schachter

18:26 08 Aug 17

Awesome experience! EmPower is the best. They gave us the most for our money along with top quality sunpower panels. Their service and communication were excellent and took care of everything. Ed Olsen was so much more than just a sales rep. He saw the project through to completion and even came by the day we hooked up to the grid. Dylan the project manager was very thorough and Cody the project foreman was amazing.

Richard Fallon

17:25 08 Aug 17

SunPower (EmPower) was amazing from the very first introduction to completion. I started reviewing solar systems in May of this year and reached out to Ed Olsen through a friend who had his system installed late last year. Ed is extremely knowledgable and walked my wife I through the process in person, over the phone and email whenever we had questions. He stayed in constant communications after we signed the contract for install and even came by after the install was completed to ensure we were satisfied and answer any remaining questions we might have. I have to say in dealing with numerous companies/contractors I have never been surprised to the upside. SunPower also fast-tracked the install so we could get the most savings during the summer months (our install was completed early August). From sales to engineering, product management, project management and finally the installers (I only had the opportunity to personally meet Dave - the foreman - and Dave one of the installers; went well above my expectations) every person/service was top notch. I'd also like to premise the above by stating, it is extremely rare that I would give a review online (good or bad), but I personally wanted to thank Ed et al at SunPower for their service. Highly recommend!

Jonathan Diaz

11:32 30 Jul 17

Laura Lipari

00:23 26 Jul 17

We originally met with Matt Brill to learn about the solar programs offered by EmPower. We didn't feel pressured from him like we did with salespeople from other solar companies, and he explained the programs in a clear and easy to understand manner. We eventually chose to purchase the panels, and EmPower kept in touch every step of the way, from securing the solar loan and village permits to system design and installation. My husband oversaw the installation and said the technicians were very respectful and kept him in the loop regarding progress and explained basic system function afterwards.

Chris Sweeney

16:03 21 Jul 17

Renee Vitullo

14:57 17 Jul 17

My experience with SunPower by Empower has been really great. From Matt in sales, to Dylan the point person who navigated the entire process, to the installation team, they were excellent. I highly recommend them!

Nandish Zalavadia

03:15 17 Jul 17

Very nice company. Entire process went very smooth. Solar Installation is a complex process that includes roof inspection, change of meter, town permission and solar panel selection. I highly recommend to install solar using Empower.

Daniel Rogers

17:46 14 Jul 17

Eddie Long

16:17 14 Jul 17

Jay Huff

23:51 27 Jun 17

Had a great experience. Everything from the estimate, the permit process and the installation went smoothly. Sales and project manager were very helpful and a pleasure to work with.

James Huff

23:49 27 Jun 17

Patricia Lothrop

21:39 25 Jun 17

I'm just at the start of my project, but so far everything about EmPower has been impressive. The sales person, Pete Garry, was extremely knowledgeable, patient, clear, and responsive. Everyone seems to be focused on efficiency (I hate waste!). I look forward to the rest of the process.

Bobby Demaria

12:50 22 Jun 17

The whole team, from pete the salesman to dylan the project manager and the mechanics that installed the system were very professional and knowledgeable. You'll be in great hands. I did a lot of shopping around for different companies and none held a candle to sunpower in product, price, warrantee, and customer service. Look no further!

Patricia Lothrop

19:59 21 Jun 17

Well-informed salesperson, all questions answered, smooth process, quick start. Looking forward to the installation!

Damian Booth

13:54 13 Jun 17

Excellent Company, extremely good with communicating each step. All work was done as described and in the timeframe they gave me. I would highly recommend them.

Julio Herles

21:05 06 Jun 17

Nathan Spitalny

19:08 26 May 17

Nathan Spitalny

19:07 26 May 17

What a pleasure to work with excellent solar installer! awesome crew!

Michael Booth

22:31 25 May 17

They were fabulous they showed up to start 7:00am on May 24, 2017 as they said. The five man crew worked like a fine tuned clock. Did a very neat clean install. When they were done they cleaned up that you wouldn't even know they were on my property. Would highly recommend Empower solar and that crew.

Martin G Miller

10:49 20 May 17

This is the first real problem I have had with my system, which was installed about 4 years ago. The diagnosis and repair of the system was handled in the same professional manner as was the original installation. From my first phone call to Empower until the repair was completed, everything was done properly and on time. Empower Solar remains the best contractor I have ever employed. The system itself has done better than promised and I have not paid anything for electricity since it was installed. In fact, it overproduces enough energy to give me a credit balance on my electric bill.

Frank P

18:22 19 May 17

I have never dealt with a company that everyone I speak to his professional helpful and treat you like family. Empower is an exception to that rule . Whenever I call EmPower the people of very nice they go out of their way to make me happy. I would like to thank Ali, Mike, and James and all the Empower employees I'm sorry I can't list all your names but everyone is great service is second to none.

Donna Tan

23:05 15 May 17

They're the best, from the salesman to technician to the crewmen that came to install the system, everyone was great to work with and they made everything look so easy. Great experience with the company and will recommend to any friend or family

George Muench

17:11 24 Apr 17

Jeff Dicker

01:21 22 Apr 17

Gone SOLAR!I've got to hand it to Corey Roberts and Empower Solar! Every step was seamless and headache free. Corey told it like it is, no sales pitch, just the facts, and let us make the decision with no pressure. (Which was a no brainer!)I felt comfortable and informed from emails from the project manager to the work crew who were regular guys, respectful, prompt, and kept a clean work area!Thank you to the whole team at Empower!A+ organization!THANK YOU!

Marek Tobiasz

16:54 20 Apr 17

Very good service, for being 7min. late (due to traffic condition) I I was informed 30min ahead. Very good habit.Technicians Quick and professional.Strongly recommend.Marek Tobiasz

Israel Friedman

14:47 19 Apr 17

Great all around company and experience. This is what service is supposed to be. From day one Matt has been exceptional, the project manager Ali was on top of everything. Process truly was seamless. Install team was amazing! Great company. Pleasure to do business with.

Joanie Finch

13:35 19 Apr 17

I have been dealing with Em Power for 8 years this April. From the very first day till present the entire staff has been professional, friendly & helpful. Beside my yearly check up on my solar panels I have NOT had any problems at all. My electric bill is my favorite bill to receive so minimal.Everyone should go solar, good for your pocket & great for the earth. EmPower is the BEST.

David Hernandez

22:51 18 Apr 17

Empower Solar's staff was extremely professional and responsive throughout the solar installation process. They clearly and quickly answered all our questions. Empower made the solar installation process go as smooth as possible. I highly recommend Empower Solar for your solar installation.

Manny Manbahal

23:11 14 Apr 17

Great service from the initial sale until the installation. I was kept informed and my questions were always answered quickly. Installation crew was great and did a fantastic job.

Henry Klein

11:58 08 Apr 17

From start of project to finish they are the best. I very pleased with the final outcome. I would recommend them to my family and friends.

Danny Moy

20:17 07 Apr 17

Professional from the start till the end of our solar project. Staff was nice, promptly follows up and kept my house clean after they were done. All my permits, application and installation was easy & fast. Would recommend to anyone who is looking to have solar panels installed.

Gary W. Fong

20:48 29 Mar 17

My experience with EmPower has only been positive. My Sales guy was Matt Brill and he was very informative and communicative. I never once felt pressured to install the solar panels. He explained everything quite thoroughly and it made sense for us to do it. All along the process the whole team has been professional and courteous and explained every step of the process (multiple times) because the process was quite involved, but they were always patient and helpful. I would absolutely recommend EmPower solar panels to my friends and family.

Sayood Hiyaat

19:23 16 Mar 17

Dave Meckes

01:59 28 Feb 17

tony foo

14:10 15 Feb 17

Michael Anthony

02:11 11 Feb 17

Very happy with my system. Can't say enough good things about our salesman Scott and the installation crew. Super responsive and professional.

Doris Payne

11:41 01 Feb 17

Mordy Goldfeder

06:30 26 Jan 17

Matt is great. Explains all options very clearly. Job was completed in the time frame that i wanted. The work is maticulas neat and clean.

Dave Stringer

19:30 18 Jan 17

I cannot say enough good things about SunPower by EmPower Solar. Mike, my salesman went over aspect of my purchase. From financing to installation, he covered all aspects of my system. I went with EmPower because they had one of the most efficient solar panels available (SunPower). This was beneficial both from a financial standpoint, as well as aesthetically, as it required less panels to be installed on my home. My installation was handled superbly by Cody and his crew. They installed my conduit so that none of it appears outside of my home. Although it was more time consuming for them, they did it to make me the customer happy. I drive past some installations, where there is conduit on the roof and down the side of of the house. i did not want this on my installation and EmPower came through! The entire installation was performed neatly and cleanly, including the inverter installation in my garage. All of the details of my installation was handled ably by Ali, my project manager. I am very satisfied with having chose EmPower as my solar system provider. Great job!

Ann Marie Inzalaco

12:21 16 Jan 17

After a year of researching, a friend of mine told me about Ed Olsen. He is the most straight up, honest salesman I have ever met. He explained every detail and addressed every concern that I had. I recommend to call him and see for yourself.
I got my first bill and I couldn't happier. Thank you Ed Olsen.

Helen Boxwill

22:45 03 Jan 17

Sunpower is a super professional company that made it very easy to get the best quality solar system with no money down and with all the help from the company's staff. They are all very professional and follow up consistently, answering all my questions, were on time and thorough,iIt has been a pleasure to work with then. Now I am looking forward to years of saving money and saving carbon emissions. A total win/ win.

Joseph Naham

23:51 31 Dec 16

Highest quality products, and most remarkable service record! It's just a simple choice.

Cindy Vitere

02:37 30 Dec 16

Sunil Saigal

17:18 26 Dec 16

I highly recommend Peter Garry as your Sales contact at Empower Solar.
Dave - Foreman of the Installation crew was very professional and knowledgeable. Great job guys!

Anthony D

12:49 22 Dec 16

My entire experience so far has been fantastic. Their entire staff is extremely friendly and knowledgeable. The communication has been great and I'm really happy I picked them as my solar provider. I highly recommend EmPower Solar.

Anthony Bacchus

21:13 21 Dec 16

Great experience with the sales, project management, service, and installation team! Looking forward to not paying a monthly electricity bill! Special thanks to Matt, Dylan and Michael!

David K

17:23 21 Dec 16

They did a great job! They helped me every step of the process.

Angelina J

18:45 20 Dec 16

Motivation: Energy Conservation, SustainabilityCompetitors researched during due diligence: Sungevity, SunRun, Sunation, Sunpower by EmpowerSales person: Matt BrillInstallation supervisor: Dave EzzoProject Manager: AliProject duration: 10 weeks end to endWhat I liked about SunPower by EmPower:1. Transparency - I spoke to Matt Brill in Sales, who is truly passionate about sustainability, which is very refreshing compared to other sales people I spoke with whose primary objective was to sell and close. Matt was very transparent about cost, which was one of the reasons why I decided to sign a contract with EmPower.2. Equipment - SunPower is the premium brand in Solar PV. As the panels and inverter will stay on my roof for a few decades, I've decided for a more expensive option with quality product and hasel-free warranty.3. Professionalism - On installation day, a crew of 4 people led by Dave Ezzo arrived bright and early at 7am and finished everything in one day. They did a clean job and was very polite and patient in explaining what they will do and the progress. Project manager also kept constant communications on what's next.Tips:1. Educate yourself before calling the companies. I recommend 2-3 hours of reading in total or about 5-10 articles. Most of the work you need to do is limited to the initial due diligence process, once you decide on a company and sign a contract, the company and project manager takes care of everything so there is no more with for you.2. Don't only focus on the panels. Inverters are equally important so don't neglect them.3. Call at least 3 companies and compare metrics. A good mix of national and local companies is recommended because while martial companies benefit from econony of scale, local companies have advantage of familiarity with local rules (e.g. permit process with local building department) and regulations (e.g. fire code).4. Pay attention to after sales service. How are problems handled? How soon can someone come?5. Buy, don't lease! If you can't pay cash, get an EFS loan, interest rate is very reasonable.6. Keep records as you will most likely need to refer to them when claiming Federal and State tax rebates (which is sustantial) or when being assessed for property value increase.Go solar and help with sustainability!

Rob D

14:26 18 Dec 16

A++ I was very impressed with the professionalism and quality on all ends of process. The account manager and salesperson laid out everything clearly, answered all my questions, and there were no surprises along the way. The installation was done incredibly with great attention to detail, neatness, and quality. The crew was highly trained and was helpful in explaining everything i needed to know. I'm also very impressed with the quality of the Sunpower solar panels, equipment, and monitoring hardware/software.

Christine Capestany

20:46 16 Dec 16

Frank Barroso

20:34 15 Dec 16

The Solar Panels are amazing and the system is currently running better then expected. Matt my sales guy did amazing at finding out the perfect system for me and Alexandra and Patrick from Project Management team, ensured the panels went on properly and they look awesome, thank you guys

Mike Sheridan

19:01 15 Dec 16

Office staff Dylan was very hands on and helpful.Sales person Katrina great. Install team efficient and helpful.Really could not ask for better treatment and service.And their APP IS SPECTACULAR!

Richard Ramirez

13:56 15 Dec 16

Julie Boerger

16:20 09 Dec 16

From start to finish, everything went very smoothly with our new solar panels installation. Pete did a great job at explaining everything to us and making sure we were satisfied with everything along the way. The installation went very well, all 32 panels were installed in a day and the guys left everything clean and were very respectful of our house. Mike came back a couple days later to set up the online monitoring and was very accommodating. I love the app, which allows us to keep track of our electric usage and production. I highly recommend SunPower!

J Keleshi

16:26 08 Dec 16

Great service, very customer friendly, everything done inhouse, best panels in the market, Pete/Dave/Ali are awesome to work with, best solar company in the Long Island area, believe me!!

Scott Robertson

20:17 06 Dec 16

Top notch service and sales with a quality set up. Beyond happy

Carolyn King

19:40 06 Dec 16

Great experience from start to finish. Ed (our sales rep) was friendly, knowledgeable and never pushy. The team that helped us through the paperwork (including permitting from the town) were always willing and able to answer my questions and kept us to to date with status reports. The install team was quick, efficient and as neat as can be. And our electric bill is nearly non-existent now. Best decision we could have made for our home! Thanks EmPower team!

David MacDonald

23:30 01 Dec 16

Fantastic experience. They were professional and knowledgeable and very helpful through the entire process. I cannot find a single negative.

Nico Salgado

00:03 29 Nov 16

anderson miller

19:11 26 Nov 16

It was a very smooth and excellent transaction all thanks to empower solar. I would recommend empower solar for any installation. Empower took care of 99% of paperwork and I was notified by email or phone when my assistance was needed. System is up and running, producing plenty of power. Thank you Empower.

Kaing Lao

02:21 22 Nov 16

EmPower is a very professional and proficient solar panel installation company. Matt was very kind, helpful and very informative throughout the whole process. Getting solar panels cannot get any easier. They handled practically all the paperwork and kept me in the loop from start to finish. EmPower gave me the best selection that fit my budget as well as the dimensions of my roof. Alexandra is the project manager who was in charge of handling my case and she was very nice, patient and very helpful. When the time came to install the panels, the team lead by Cody handled the project efficiently and made sure everything worked properly. The site was clean at all times and gave me a sense of their workmanship as well as their believe of the product they sell. I would definitely recommend EmPower Solar to all my friends, family and anyone who asks me about solar panel installation. Thank you all!

Kevin Nastos

16:17 21 Nov 16

Jerry Ambroise

18:01 17 Nov 16

Working with SunPower was awesome. From the very first meeting to the final walk-through, it was a very best pleasant experience. We are very happy with our install and happier that it has generated the promised energy - quite possibly more. And it looks great! I highly recommend SunPower to those who are like owing to move to alternative energy.

Jonathan Kadishson

14:36 17 Nov 16

Stephen Bendel

17:49 16 Nov 16

Peter Mirabella

16:59 16 Nov 16

Great service from start to finish.

Mario Lizarazo

02:23 16 Nov 16

Great system installed by a very responsive and detail oriented team. Empower Solar worked with us in selecting the right system, perfect installation and made it easy to complete all our paper work.

Timmy Costigan

14:20 14 Nov 16

Excellent service. Always updated on status of process. Installers did excellent/clean job, could not even tell they were there.

Jennifer Mignone

18:17 07 Nov 16

As a company I feel they do a very nice job. From the beginning, they explain all the steps and how the timing of everything that is going to happen will unfold. There were no surprises. The salesman explained the process and answered all of our questions. The installation went very smoothly. We are extremely satisfied with the panels and would highly recommend EmPower to everyone..

Myrna Delarosa

16:13 04 Nov 16

Solar energy is the way of the future and my experience with Solar Empower has been exciting,rewarding and profitable. The Company has proven to be one of integrity, knowledgeable and very professional. The interaction in communication, courtesy, and reliability from every staff member has been awesome! I highly recommend this Company to anyone who is interested in participating in benefiting from our natural resource and keeping our environment clean!

Thomas Fitzpatrick

21:31 17 Oct 16

Corey Roberts is the most straight up, honest salesman I have ever met. Instead of trying to close a solar deal to make commissions for himself, he made me aware of an issue that would have cost me thousands of dollars before I would be able to get me solar panels up and running. He is a true gentleman and has great integrity as far as I am concerned. I you are looking to install solar on Long Island, then I suggest you give him a call!!!!!

Anish Bahl

20:38 17 Oct 16

Great experience from start to finish. The sales person was very easy to deal with and the install team was very diligent with their work. You got the sense that everyone at EmPower cares about the customer and works hard to deliver an above average experience.

Paul Buencamino

02:59 25 Sep 16

Raemel P.

17:24 02 Aug 16

I cannot say enough how absolutely satisfied that I am that I went SOLAR - but even happier that I went with SunPower by Empower! This was by far the best...

Lynn Goldstein

00:10 14 Jun 16

It was the best decision I ever made to go Solar. The crew were great and the best is that I really have NO electric bill.

Maria D'Ammora Savini

18:20 26 Apr 16

The Sunpower panels are of the highest quality, it's no coincidence that EmPower Solar uses them as their standard! Our panels were installed the beginning of 2016, and we are already accumulating kilowatt hours! The crew was professional and knowledgeable, and handled the job wonderfully from start to finish! We had a leak through the roof after the installation, and the foreman was back the next day to survey the issue. The issue was remedied and we have not had any issues since. I am glad to know that we are reducing our carbon footprint and saving money at the same time! Thank you EmPower!

Sean Butler

15:36 26 Apr 16

From start to finish Empower Solar was professional, thorough and available to answer my random questions. I recommend them to my neighbors all the time! I love the monitor and watching how much production we're getting from our super efficient solar panels. Would highly recommend to anyone on Long Island or in NYC looking to install solar. Save money and the planet!

Joanne Youngson

10:02 13 Mar 16

We had EMPOWER It took 9 months to get our system installed. I wasnt initially happy with the time line.. BUT having seen the Designs submitted, The Engineering report, Electrician & UNDERWRITERS report and Final Inspection and watching the install day to day this is the company you want working for you.. This project was compteted in Sept 2015 I deliberately waited before offering a review. This system works from sun up to sun down. The UL inspector showed me things that where done that arent typical of most systems they see. Quality Panels,Top notch Inverter. and EXTREMELY capable installers..
We know a family who didnt want to wait and there having issues with there system and trouble getting the contractor back to do needed work. also SQUIRREL Guard is a smart move... We know of two familys who's system had squirrel damage,expensive and costly both in time down and Squirrel guard was installed by EMPOWER,, You get what you pay for..I would with out question recommend these these folks in a heart beat.

Zack Lerman

21:49 22 Nov 15

Clifford C.

14:56 21 Nov 15

I was absolutely amazed the great service, outstanding knowledge and great work that empower did for me and my family. My PSEG bill went down from 300s to...

Barry Vineberg

14:30 17 Nov 15

I have been in service business for over 40 years. I was very impressed with EMPOWER from the first meeting with Steve right through the installation with Mike. I was informed of every stage of the process and everything that was promised was delivered.

Rachel Geraghty

23:04 28 Oct 15

Amazing and wonderful staff! Ed Olsen was so very good to us as well as Dylan and the installation crew !!!

Lionel Bauman

18:03 22 Oct 15

David Bardfield

19:19 19 Oct 15

Susan Rodriguez

11:22 14 Aug 15

EmPower Solar has been fantastic. I selected them after meeting with several other solar companies. I decided to install a 8.5 kw system using 327 Watt Sunpower panels. The staff I have met and dealt with from start to finish are the most professional and caring I have ever known. Mike Pagonis is a true professional. He is responsive to any question in a very timely manner. I eagerly wait for my PSEG bill every month as I have only paid the monthly maintainence for over 6 months now. This bill has been less tax $12.40 every month even running the AC daily. WOW, love you all!

Robert Faron

14:20 29 Jul 15

My experience from start to finish was wonderful. The salesman was knowledgeable, put up with all my questions, and stayed with us until the end and a little further. I have already recommended EmPower to someone who signed up with them, and I will continue to recommend them. My bill has gone from approximately 160.00 a month to ZERO. PSEG's rates have just gone up and in a sad way it made me happy, because my bill stayed at ZERO..

Paz Tabena Isern

19:54 07 Jul 15

Es muy importante lo que ofrecen para la economía familiar y para la mejor vida de todos sin contaminación . Me parece muy eficiente seguro y práctico lo que ofrecen. Estas personas lo están haciendo bien.....felicidades

Daniel John

22:46 01 May 15

Loved every part of the installation, sales and service and every time I look at my electric bill!

Peter Chan

19:17 06 Apr 15

Ed Olsen is best and most friendly sales rep I ever worked with. We chose Empower over Solar city for two systems;one in my Roslyn Flower Hill house and one for my parent's house in Glen Cove. The staffs are professional, friendly and very easy to work with. From Alexandra who handled all the admin work to the installation crew, we had a great experience and would highly recommend them to anyone. The crew even help my parents shoveled the snow off their roof.

Steve Ochs

13:33 05 Apr 15

Keith Straub

03:12 15 Dec 14

From start to finish, one of the best companies we have had the privilege to work with. From the initial consultation with the sales person, to the project manager who guided us through the entire process, and to the "gentlemen" working on the installation processes who were extremely polite, clean, and trustworthy. By far one of the best decisions we have made as homeowners.

Gina Giacchetto Barnett

17:56 10 Oct 14

EmPower that the most professional and nicest staff ever! From the sales team to the installation team, they are second to none. The team who installed our system was extremely courteous & nice! They were a pleasure to have around our home. We installed our 9kW system in September and we are amazed at the amount of electricity we are producing. I would recommend EmPower to anyone who is thinking of installing solar! Thank you!!!

Patti Friedrich Carlson

19:28 08 Jul 14

We love EmPower! The guys were professional and helped educate us on how the solar works. Our bills have been cut in a phenomenal way! Even our neighbors are now interested in looking into solar for their homes. Thanks to Ed, our awesome Sales Rep!!!

Joseph Pipia

19:05 01 Jun 14

Empower is the way to go 'very professional staff from inception to completion. They installed my 13.5KW sytem May 2013 and has exceeded my expectations . I have producing more power than i consume every month with the exception of Feb. because of all the snow we had this year .I've been paying only for basic conection fee which is about $12.00 per month, next moth PSEG will be sending me a check for the surplus power i put back into the grid. Waiting to see how much $$$$ they owe me !

Jennifer Pefanis

11:27 16 May 14

MameDiva Cisse

01:34 16 May 14

Shannon Koehle

02:03 29 Jan 14

Michelle Lambroza O'Connell

22:48 27 Jan 14

Brian Martin

22:36 11 Aug 13

Tony N Melissa H.

16:21 25 Aug 21

Empower Solar has really gone out of their way to earn my business. The district manager Bree is very responsive and awesome to work with!

scott couture

22:11 17 Jul 18

My first contact with the company was Corey Roberts. He was excellent, very knowledgeable, super attitude without making me feel pressured and he followed up with informational emails promptly. Everyone I’ve dealt with in the company since then has been very professional and courteous to include Alexandra Buckley and Tim (the engineer). I would like to make special mention of Mike and his crew of installers. They were professional and clearly have an excellent work ethic and attitude. This is all worthy of five stars, however, the one snag I ran into was the additional charge for using a credit card which was significant. My assumption is that is why you offer free financing as an option. Thank you

Wally Elfeld

18:54 03 May 18

They took care of everything as far as permits and installation it went seamlessly. Everyone involved was top notch couldn’t be happier.

James Conklin

14:21 20 Jul 17

Everything was done well and in a timely manner . Workers were professional and respectful. Seems like an excellent company. If the panels produce what they estimated they would after a year, I'll come back and add the 5th star!

Hersey Egginton

20:07 01 Jan 17

The overall experience was positive, however it took 4 months from the initial visit to the system installation with no delays from the homeowners. Delays occurred with the building permit due to the company's need to renew their local license and scheduling the installation.

Alexander Dainoff

17:44 01 Dec 16

Empower was very professional in their assessment of our Solar Power requirements and in their design and execution of the installation. Everything was completed as proposed and as scheduled. After more than a year in service, the system is operating well. I would recommend Empower for future Solar Power installations.

Stephen Dengel

02:57 17 Nov 16

EmPower Solar did a superb job on our panels from the beginning to the end. There were many to choose from, and even more now, but I had heard great reviews about how excellent their work was that I went with them. They did what they said they would, and more. They were very accommodating and very good communicators, both traits that I rank as very important when partnering with a company. My panels are producing better than expected. No-brainer to go with panels and you cannot go wrong going with EmPower Solar! Highly recommend.

Chris Hirsch

13:47 23 Aug 19

***See Updates***Beware!I purchased a solar system from this company five years ago. I believed them to be professional and responsible at the time. I probably would have given them a bunch of stars back then. Now? Not so much.Five years into my purchase, my panels stopped working. Now I pay back the loan and an electric bill during the hottest months of the year. Meanwhile, EmPower could not care less. We reported this problem to them over a month ago. They sent someone to look at the system and "update" the software. This did not work. After days of no word, we managed to get someone on the phone and they agreed to order a new inverter. We were told it would take 5 - 10 days to deliver. On the 10th day, we called and found out the part had been "backordered," and they could not provide an accurate delivery date. They never explained why they didn't call to inform us about this change. I guess they don't think it's important to keep customers in the loop. We pleaded with them to somehow expedite the process. They said they would look into what they could do. Please forgive me for being skeptical.The inverter finally arrived and was installed two days ago. Guess what. The system still does not work. One might think that after performing this type of service, EmPower would perform a diagnostic to ensure the system was actually producing. Apparently, that would be giving them too much credit. We're here paying the loan, paying electric, and getting no support in spite of the fact that this system is only five years old. We were barely halfway into the warranty when the system failed.Also, good luck ever getting someone from their service department on the phone. My advice: press "1" for sales. They answer. They can't help and they have to hunt down the service people, but hey it's better than leaving messages to be ignored.If I knew then what I know now, I would never go near this company. Buyer beware.***Update***Since writing this review and reaching out by other means, I have been contacted by both a company representative and one of the owners. As it turns out, the inverter replacement worked, but the website needs to sync with its serial number before accurately reporting output. The owner said he would investigate the matter and complete a report. Once that is done he said he will make us whole. I will update my review accordingly once this process is complete.***2nd Update***Since the events in this review, Empower conducted a review of the situation. They recognized that their customer service employees could have handled the situation better and identified Solar Edge's lackluster fulfillment of the warranty as the root of the problem. While I accept that Empower will work to improve its customer service and I accept that much of the blame belongs with Solar Edge, I cannot give 4 or 5 stars as this is a problem capable of repeating itself as long as Solar Edge is involved.In the end, Empower was attentive and concerned. I give them credit for their efforts to make things right.

Daniel Martinez

15:02 18 Feb 21

I had my system installed in October 2020. Let me start out by saying I did not pick empower solar because of there reviews. I picked them because of there products. I also choose empower to do my mother in-laws solar project. So let me start off with my sales rep. Scott. He was great he answered all my questions and it took a while to finally build the right system for both projects. Unfortunately what was written down on paper in regards to the federal and tax credits were a lie. It was all a sales tactic to get you to sign I did not receive the amount that was told to me by Scott. So now I have till June to pay the $23,000 or it will get rolled over into my loan. I am not getting that back from my taxes. I encourage anyone who’s looking to go solar to first talk to your tax guy. Now my next issue with this company was my project manager Georgia she was horrible. She had a lack for communication every time I had to call her to find out what was going on and when I finally go in touch with her it sounded like she just woke up. Everyone was working form home and it was like they were talking in there bed. My solar project was gonna be 29 panels originally but I had my roof redone and I moved somethings around. So I asked Georgia to setup a droid to remeasure my roof to see if I can get 30 panels she said the they will use Google Maps to look at my roof. I tried to explain to her that my roof is new and Google Maps is old it’s not updated after a week of trying to convince her she finally had the droid come out and after measuring they confirmed I can fit 30 panels. Now the paperwork had to be updated because I signed for 29 panels and wasted over a week try to convince Georgia to measure the roof. Then it was just a lot of back a forth with her and she was not very attentive. Then the install team came and put up the unit so far I have no issues with the install team. That’s why I gave the one star. Then my system was up and running but I had an issue with the pvs6 unit it was dropping the WiFi signal. I dealt with Jose for like 3 months trying to figure this out it was very frustrating finally he sent someone to troubleshoot it didn’t work. Then again someone came out and the changed the unit now the WiFi signal was good but I couldn’t see the amount of usage on the app. I spoke to jose he said he had to contact sunpower but It would take time cause he’s involved in an audit. I waited and waited and waited and nothing. First of all you’re audit is not my problem. My problem is my system I’m still a customer and I should come first. I spoke to the supervisor of that department and the issue was fixed in a day. Unbelievable that that’s all it took to fix the issue. Now I come to the permit closing department. My project was a little involved so I thought I was looking to get a little personal touch with closing my permit. They assigned me some guy again working from home that seemed sleeping when I spoke to him. When I tried talking to him to tell him what was going on he acted like I was bothering him. So I didn’t want to deal with this guy. I dealt with the supervisor Rory. He was great he answered all the questions and we learned that the paperwork the closing department had were wrong cause they never updated the amount of panels on the paperwork so that was a setback. But other then that Rory was great that’s why they got 2 stars. So based on my experience it is rediculouse to me that I have to deal with a supervisor to get things done over there. And I’m still trying to get the $500 friends and family check from them since November. I can’t believe what an unorganized business this is. I wouldn’t recommend this company

Drew Fish

15:08 12 Jan 21

After owning my system for about a year and a half I think now would be a good time to leave a review. My experience with EmPower Solar, their name when my system was installed, has been a rocky one to put it lightly and today is no exception. From the minute my salesman left the company we were put in a state of limbo for months up months and then handed off from one person to the next. 8 months later my system was finally to be installed. The installation team was absolutely top notch. Guys everywhere and they truly did an amazing job. Couldn't be happier with that part of the job. Now we are back to dealing with the office staff and "Managers of this and that" and the run around picks up where we left off. Finally get the app installed and running and was told "don't worry, we monitor your system for any issues and if we see one we will notify you".Fast froward to yesterday (7/16/2017) as I'm cutting the lawn and pass my inverter. Never paid it any mind because all seemed well. Pushed the button and got nothing. Look and I have Malfunction and Fault light lit. So i thought this just must have happened because I was told they monitor it too. Open the app only to find my system has been producing ZERO since April 9th to July 16th. Guess I shouldn't have expected much since it's been a battle with them for so long. It was explained to me today that I can setup alerts if there's an issue like this but why wasn't this explained to me when my system went live a year and a half ago???They say they build relationships with customers so our has become a love/hate relationship and doesn't appear to be getting any better.1/12/2021 UpdateI now have my 2nd roof leak from the tracks installed on my roof. They fixed one a year ago that left me with water pouring through my ceiling fan. Now I have a new one coming from the same area. Last time they drilled a lag bolt into the beam but went sideways so they pulled it out and never sealed it. This one was roofing nails they pulled out to make room for a track foot and they never sealed that. I can’t imagine what other homeowners are dealing with but experience with them has been nothing short of AWFUL.

Lisa DiNardo

16:14 08 Jun 19

When installing our panels service was excellent. I now have very little need to contact them, however when I do it is always a challenge. I am only successful when I drive down there and voice my concerns. Calling is useless. Very frustrating

Nick C. Calabro

01:19 18 May 22

Best company for solar panels. Best quality solar panels for an unbeatable price. Support team and reps have remarkable response time and truly went out there way to make the transition to solar panels smooth and easy for as possible for me.

Peter Horsham

21:00 01 Nov 21

Trash, paid 20 thousand for my panels to go off line everytime it rains

James C

18:52 20 Sep 21

I chose EmPower as they had a supposed good reputation for customer care. When I first engaged with them they where quick to respond with a quote. However, their follow up has been appalling. Their sales person (Cam Kelly) promised to follow up with a revised quote for a canopy system. He consequently went away for two weeks without informing me (or setting an out of office reply). When he got back, he apologized and promised a quote that day or the following day at the latest. After a few days of not receiving it, I followed up again and have heard nothing. He left no direct number and when I call the company, he’s not in the system. When I try to call the receptionist, nobody picks up (I’ve tried multiple times). If this is how they treat eager, paying customers I dread to think what their after sales follow up is like.

Andrew Da Fish

03:42 09 Mar 21

I’ve never regretted doing business with a company like I have with Empower solar. After having our system for several years now I can honestly say they do not stand behind their customers like they claim.
After signing our contract to install our system we got lost in they system within their office. Never received any updates unless I called looking for them. They claimed it was the town that wouldn’t issue the permit but I called the town and the permit wasn’t even applied for. After 8 months of getting the run around I finally get an installation date.
Have to say the installation crew were great. Very professional and worked very hard. They wrapped up and I couldn’t be happier. Now I’m back to dealing with the office. Another 2 1/2 weeks of run around before they say I can go live.
FINALLY we’re live. They claimed that if I ever had a problem with my system they would call me in case I didn’t see or realize it was a problem because they monitor it as well. HUGE lie. One day walking past the inverter I hit the button to check on it and it’s in error state. Thought it must’ve been recent because Empower said they call me if I had an issue. I find out my system was in that state from April to the end of July. Prime production months and I’m producing ZERO. No email, no phone call or notification of any kind. I get that resolved and hope all is well.
Now fast forward 2 years of having the system and we come home to a massive leak in our ceiling. I track it down to a lag bolt that missed the rafter, was removed but never sealed. Water pouring out of a ceiling fan. I call and they take care of it.
Now today, 3/8/21, I have Empower back at my house for a 2nd roof leak 8” from the previous leak. I tracked that down to a nail removed in that area. Was it removed for installation and never leaked? Was it removed when they did the previous repair? I don’t know because I can’t remove the panels to inspect my roof. When the system was installed I was informed if I attempted to remove a panel I could void my warranty. Technicians went up and checked it out. Claimed they didn’t see anything and couldn’t duplicate the leak but installed flashing in that area just in case. 2 hours after they leave I get a bill for that service call for $342.10. I’m being billed to fix a 2nd leak I have from a solar system installed by Empower.
I’ve never dealt with a company that made so many claims but failed to meet almost all of them on a $42,000 system. If I could transfer my warranty to another company I would in a minute.

Kevin Jones

04:42 06 Jan 21

Horrible engineering/design team! Terrible management! Poor work practices.

Koko S.

16:37 24 Dec 19

Was supposed to get my door install before year end. Was pushed into 2020 and now I'm losing money on the roof that I got installed which now won't be...

Piers Platt

21:18 05 Nov 19

I bought a large system in 2015, for the cost of a decent BMW. It's been great! ...until the wifi dongle (communicates with the internet to tell you how much power the system is producing) died. Sunpower didn't notify me it died, I only found out when my end of month report said I wasn't producing any electricity any more. Cost to replace: $900. Tough luck, customer service said, but the warranty expired a couple months ago. A+ customer service, guys. Way to go.

Brendon Collom

03:06 26 Oct 17

in nutshel ur braking law 2017a real life avatuare or real legit homey

Google Rating

4.8

Based on 166 reviews

EmPower Solar

4.8

Wallace Wang

20:04 25 Mar 22

Bob Clark

14:40 08 Nov 21

Greg Sachs

22:28 11 Aug 21

Michael Jajko

02:28 08 Jul 21

TIMOTHY BROWN

01:40 14 Jun 21

Enrique Vargas

03:18 09 Mar 21

Frank Alvarado

13:00 07 Mar 21

Michael Rusoff

21:17 26 Feb 21

Jimmy Callaghan

17:02 27 Jan 21

Very impressed with the overall level of customer service - Jose was very responsive and proactive in helping to ensure our issue was resolved. Technicians were professional, skilled and efficient.

Michael Kaplan

16:50 09 Jan 21

Empower installed our solar system (21 panels) 2 1/2 years ago (May 2018). After the site inspection and design were all completed and the contract signed, the installation was completed in 1 (long) day. Kudos to their expert team of installers!It has performed flawlessly since that time and delivered, to date (January 2021), 107% of our energy usage! Late this fall 2020 we passed the 20,000 KWH mark! Last May (2020), as we were entering the air-conditioning season, our production stood at almost 120% of usage.We couldn't be more pleased. If anyone has any questions about solar in general, or Empower in particular, we are happy to share our experience. Contact Empower directly and they will enable you to get in touch with us.BTW: this wasn't our first experience with solar: we had it for ~15 years in Lexington, MA, before we moved to Westchester. It has been a great ride, but even better, and more rewarding, the second time around.Michael Kaplan

John

19:58 28 Dec 20

Deneise Jennings-Houston

16:05 02 Dec 20

GLENN GORELIK

14:08 10 Nov 20

Ray Young

01:46 02 Nov 20

Scott Stark

20:15 28 Oct 20

Dan Munoz

14:33 24 Aug 20

Couldn’t be any happier!!!From start to finish - the professionalism and workmanship was outstanding.

Mark Gross

02:53 30 Jul 20

Clean efficient installation - friendly crew - and so far its producing exactly s much power as was estimated. So far, so good!

Calvin Chu

01:55 30 Jul 20

It was a pleasure working with EmPower Solar. Everyone I spoke with was extremely knowledgeable, helpful and professional. I really appreciated that they took the time to get things done well.

Yali Miao

01:48 30 Jul 20

Wonderful experience. There was some delay due to COVID but they did a very good job!

Paul McNeil

14:39 23 Jul 20

de liang shi

02:45 09 Jun 20

TJ Broesler

13:43 06 Apr 20

Tina Scalera

00:13 25 Mar 20

Leslie

16:59 24 Mar 20

Jenny Chan

14:25 24 Mar 20

LAURYN SCHMETTAN

23:38 28 Feb 20

Andree Boursiquot

02:51 01 Dec 19

Pineapples

17:03 25 Nov 19

Paul Leonardo

00:07 05 Oct 19

Jessica Wigdzinski

00:39 01 Oct 19

Jason Birnhak

20:52 25 Jul 19

George Burns

16:08 29 May 19

Had an amazing experience with the team at EmPower. I love my new panels and would definitely recommend to others to go with EmPower!

Riad Tania

22:13 26 May 19

umair tariq

02:27 19 May 19

Partha Saha

22:44 20 Dec 18

Luis Saltos

18:11 26 Nov 18

Amanda Moore

12:29 08 Nov 18

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

Ahsan Sheikh

19:25 03 Nov 18

NutriMost Long Island

11:25 18 Sep 18

Thank you Scott, I truly love having my solar panels...

alanbregman

11:21 18 Sep 18

Excellent experience from start to finish. Scott McDonnell is a true professional.

Michael Clark

12:44 12 Sep 18

Marci Reilly

09:22 12 Sep 18

Sean O'Brien

08:15 08 Sep 18

Katie Artz

13:29 27 Aug 18

Jennifer Martus

02:14 23 Aug 18

Carmela Federico

19:25 02 Aug 18

Jason Vultaggio

02:28 31 Jul 18

Great, fast service.

Denis O'Driscoll

03:48 24 Jul 18

Silvia Monzon

14:09 20 Jul 18

Vinh Trinh

12:00 18 Jul 18

Travis Tomsu

12:28 04 Jul 18

Stephen Chung

17:13 30 Jun 18

Jeremy Hilliard

23:39 29 Jun 18

Sherry Hui

15:16 23 Jun 18

Diane Gleave

00:32 23 Jun 18

John Slattery

14:46 22 Jun 18

Great experience start to finish

Robert Logan Jr

14:11 22 Jun 18

anthony romano

16:00 17 Mar 18

Gina Farese

13:35 14 Dec 17

Daniel Brill

23:03 23 Nov 17

Amazing solar company. Highly recommend!

Richard Blauman

17:10 17 Oct 17

Rob Russo

00:59 14 Oct 17

Eric Zolov

01:58 12 Oct 17

Barry Quinn

16:07 27 Sep 17

roura rosales

02:43 26 Sep 17

Jinesh Shah

19:05 25 Sep 17

Very professional and would definitely recommend the company to others. Got timely updates during the whole process and someone was always available to answer questions.

Daniel La

17:22 22 Sep 17

Seamless communication, installation was prompt without any issues,

Anton Luma

15:12 21 Sep 17

mark

23:42 20 Sep 17

Dan Dan

19:59 17 Sep 17

Whiskey King

20:17 11 Sep 17

Seeram Seegolam

22:43 07 Sep 17

The entire process took a few months, understandably. The team was very courteous, respectful and very helpful in every way.

Peter Goodman

19:41 01 Sep 17

Brian Whoo

22:22 24 Aug 17

marjorie schachter

18:26 08 Aug 17

Richard Fallon

17:25 08 Aug 17

Jonathan Diaz

11:32 30 Jul 17

Laura Lipari

00:23 26 Jul 17

Chris Sweeney

16:03 21 Jul 17

Renee Vitullo

14:57 17 Jul 17

Nandish Zalavadia

03:15 17 Jul 17

Daniel Rogers

17:46 14 Jul 17

Eddie Long

16:17 14 Jul 17

James Huff

23:49 27 Jun 17

Bobby Demaria

12:50 22 Jun 17

Patricia Lothrop

19:59 21 Jun 17

Well-informed salesperson, all questions answered, smooth process, quick start. Looking forward to the installation!

Damian Booth

13:54 13 Jun 17

Excellent Company, extremely good with communicating each step. All work was done as described and in the timeframe they gave me. I would highly recommend them.

Julio Herles

21:05 06 Jun 17

Nathan Spitalny

19:07 26 May 17

What a pleasure to work with excellent solar installer! awesome crew!

Michael Booth

22:31 25 May 17

Martin G Miller

10:49 20 May 17

Frank P

18:22 19 May 17

Donna Tan

23:05 15 May 17

George Muench

17:11 24 Apr 17

Jeff Dicker

01:21 22 Apr 17

Marek Tobiasz

16:54 20 Apr 17

Very good service, for being 7min. late (due to traffic condition) I I was informed 30min ahead. Very good habit.Technicians Quick and professional.Strongly recommend.Marek Tobiasz

Israel Friedman

14:47 19 Apr 17

Joanie Finch

13:35 19 Apr 17

David Hernandez

22:51 18 Apr 17

Manny Manbahal

23:11 14 Apr 17

Great service from the initial sale until the installation. I was kept informed and my questions were always answered quickly. Installation crew was great and did a fantastic job.

Henry Klein

11:58 08 Apr 17

From start of project to finish they are the best. I very pleased with the final outcome. I would recommend them to my family and friends.

Danny Moy

20:17 07 Apr 17

Gary W. Fong

20:48 29 Mar 17

Sayood Hiyaat

19:23 16 Mar 17

tony foo

14:10 15 Feb 17

Doris Payne

11:41 01 Feb 17

Mordy Goldfeder

06:30 26 Jan 17

Matt is great. Explains all options very clearly. Job was completed in the time frame that i wanted. The work is maticulas neat and clean.

Helen Boxwill

22:45 03 Jan 17

Joseph Naham

23:51 31 Dec 16

Highest quality products, and most remarkable service record! It's just a simple choice.

Cindy Vitere

02:37 30 Dec 16

Anthony D

12:49 22 Dec 16

Anthony Bacchus

21:13 21 Dec 16

Great experience with the sales, project management, service, and installation team! Looking forward to not paying a monthly electricity bill! Special thanks to Matt, Dylan and Michael!

David K

17:23 21 Dec 16

They did a great job! They helped me every step of the process.

Angelina J

18:45 20 Dec 16

Rob D

14:26 18 Dec 16

Christine Capestany

20:46 16 Dec 16

Frank Barroso

20:34 15 Dec 16

Mike Sheridan

19:01 15 Dec 16

Office staff Dylan was very hands on and helpful.Sales person Katrina great. Install team efficient and helpful.Really could not ask for better treatment and service.And their APP IS SPECTACULAR!

Richard Ramirez

13:56 15 Dec 16

Julie Boerger

16:20 09 Dec 16

J Keleshi

16:26 08 Dec 16

Great service, very customer friendly, everything done inhouse, best panels in the market, Pete/Dave/Ali are awesome to work with, best solar company in the Long Island area, believe me!!

Scott Robertson

20:17 06 Dec 16

Top notch service and sales with a quality set up. Beyond happy

Carolyn King

19:40 06 Dec 16

David MacDonald

23:30 01 Dec 16

Fantastic experience. They were professional and knowledgeable and very helpful through the entire process. I cannot find a single negative.

Nico Salgado

00:03 29 Nov 16

anderson miller

19:11 26 Nov 16

Kaing Lao

02:21 22 Nov 16

Kevin Nastos

16:17 21 Nov 16

Jerry Ambroise

18:01 17 Nov 16

Jonathan Kadishson

14:36 17 Nov 16

Stephen Bendel

17:49 16 Nov 16

Peter Mirabella

16:59 16 Nov 16

Great service from start to finish.

Mario Lizarazo

02:23 16 Nov 16

Great system installed by a very responsive and detail oriented team. Empower Solar worked with us in selecting the right system, perfect installation and made it easy to complete all our paper work.

Timmy Costigan

14:20 14 Nov 16

Excellent service. Always updated on status of process. Installers did excellent/clean job, could not even tell they were there.

Jennifer Mignone

18:17 07 Nov 16

Myrna Delarosa

16:13 04 Nov 16

Anish Bahl

20:38 17 Oct 16

scott couture

22:11 17 Jul 18

James Conklin

14:21 20 Jul 17

Hersey Egginton

20:07 01 Jan 17

Alexander Dainoff

17:44 01 Dec 16

Stephen Dengel

02:57 17 Nov 16

Chris Hirsch

13:47 23 Aug 19

Daniel Martinez

15:02 18 Feb 21

Drew Fish

15:08 12 Jan 21

Lisa DiNardo

16:14 08 Jun 19

Peter Horsham

21:00 01 Nov 21

Trash, paid 20 thousand for my panels to go off line everytime it rains

James C

18:52 20 Sep 21

Kevin Jones

04:42 06 Jan 21

Horrible engineering/design team! Terrible management! Poor work practices.

Piers Platt

21:18 05 Nov 19

See all reviews Write a review

Facebook Rating

4.8

Based on 90 reviews

EmPower Solar

4.8

Chigoze Eneanya

00:39 22 May 22

Jack Skiba

20:47 16 May 22

Bohlokwa Thakho

04:24 27 Apr 22

Jou Masse Respekvolle Kindt

05:30 21 Apr 22

Umar Magaji Dalhatu

03:14 28 Feb 22

Dan Lynch

17:24 10 Feb 22

Excellent staff. Very professional

20:43 05 Jan 22

14:41 08 Nov 21

17:29 04 Nov 21

20:26 03 Nov 21

19:26 20 Oct 21

16:30 12 Aug 21

The crew was so efficient and polite, the whole process really painless even with getting town permits. Definitely will recommend to other folks looking to install solar.

Larry Grey

17:24 23 Jun 21

Zak Umanoff

13:53 03 Jun 21

Brian Culhane

19:24 20 Jan 21

Thanks to everyone at Empower for helping us to achieve energy independence. From the initial steps to the installation day, everything went more smoothly than expected.

Thanks
Brian

16:51 09 Jan 21

14:51 17 Dec 20

21:30 12 Nov 20

01:48 02 Nov 20

14:37 23 Jul 20

14:27 24 Mar 20

21:46 16 Mar 20

14:34 15 Feb 20

01:40 22 Jan 20

00:40 01 Nov 19

No pressure sales people, ease of understanding , price and installation. Our incentives were completely explained by our salesman Corey Roberts and a pleasure to deal with

Ohhhh 5 stars

Brett Logue

23:24 31 Oct 19

Roman Iskhakov

00:25 13 Jun 19

Salesman Matthew very pleasant and knowledgeable person
Installation crew professional and neat
Would definitely recommend this company

Ahsan Sheikh

16:23 04 May 19

The solar solution project from the project management perspective to solar panel installations to a friendly service is worth commending. I recommend EmPower Solar as a service provider.

Michael Pitzer

01:47 02 May 19

Jennifer Provda Girard

12:01 22 Mar 19

The guys were amazing and fast and clean. So nice. Would recommend them to anyone!!!!!

Matthew J Wile

20:46 16 Jan 19

Mary Anne Trasciatti

17:03 26 Nov 18

Amanda Moore

12:13 08 Nov 18

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

Jennifer Altman Watts

12:03 08 Nov 18

Amazing company - both people and service!

Chris Nigel Semelrath

16:20 12 Oct 18

Wayne Glassoff

18:40 29 Aug 18

Truly a great experience having my solar system set up by this company. Big thanks to Kyle who walked us through the whole process and was always there to answer a question. Highly recommend.

Joe DiGiovanni

16:37 16 Aug 18

John Afordakos

03:38 16 Aug 18

Outstanding company and pleasure to work with

Lena DiGaetano Badolato

22:00 13 Aug 18

Bob Logan Jr

16:40 03 Aug 18

Elizabeth Dunne

12:35 01 Jul 18

Awesome team of people who really care about the environment and making this community great!

01:03 04 Apr 18

14:02 02 Feb 18

13:41 28 Jan 18

20:38 25 Jan 18

00:05 10 Jan 18

18:46 24 Dec 17

13:31 16 Dec 17

00:13 07 Dec 17

15:11 04 Dec 17

Truly amazing experience. Scott from empower did a great job recommending a product that fit my family's needs. The whole process was great.

Kathy McAndrews Trister

23:07 23 Nov 17

Great company and an extremely knowledgeable staff. I met with Matt and was very impressed!

Alexandra Buckley

16:31 21 Nov 17

Jay Huff

23:51 27 Jun 17

Had a great experience. Everything from the estimate, the permit process and the installation went smoothly. Sales and project manager were very helpful and a pleasure to work with.

21:39 25 Jun 17

19:08 26 May 17

01:59 28 Feb 17

02:11 11 Feb 17

Very happy with my system. Can't say enough good things about our salesman Scott and the installation crew. Super responsive and professional.

Dave Stringer

19:30 18 Jan 17

Ann Marie Inzalaco

12:21 16 Jan 17

Sunil Saigal

17:18 26 Dec 16

I highly recommend Peter Garry as your Sales contact at Empower Solar.
Dave - Foreman of the Installation crew was very professional and knowledgeable. Great job guys!

Thomas Fitzpatrick

21:31 17 Oct 16

Paul Buencamino

02:59 25 Sep 16

Lynn Goldstein

00:10 14 Jun 16

It was the best decision I ever made to go Solar. The crew were great and the best is that I really have NO electric bill.

Maria D'Ammora Savini

18:20 26 Apr 16

Sean Butler

15:36 26 Apr 16

Joanne Youngson