EmPowering NYC + Long Island Since 2003

EmPower Solar

EmPower Solar develops, engineers, installs, and services solar and battery systems for residential and commercial clients. Since 2003, EmPower Solar has empowered thousands of New York homeowners and businesses in the Long Island and greater NYC area with 50 megawatts of distributed solar. We proudly serve the Nassau, Queens, Suffolk, Brooklyn, Staten Island, and Westchester communities.

Mission + Vision

Our mission is to empower clients with high performance solar power and battery systems. Our vision is to create a new energy paradigm powered by clean, renewable energy for a more prosperous, healthy, and civil world. Our approach to business is driven by our desire to deliver the highest quality work, and is guided by our core values.

The EmPowering Way

The company culture is defined by the EmPowering Way, which results in consistent 5-star customer service reviews.

Core Value

Professionalism

We aim to demonstrate respect, courtesy, integrity, and responsibility with every colleague, client, partner, and competitor. Our professionalism remains resilient regardless of circumstance, and is strengthened by overcoming challenges.

Core Value

Teamwork

Our success is driven by our team. We constantly strive to improve teamwork through communication, cooperation, and collaboration, and recognize the value that diversity brings to our organization. Each individual brings a unique perspective to the table and plays an essential role in helping accomplish our mission.

EmPower Solar employees working together

Core Value

Excellence

Excellence is our passion, and something that we strive for daily, in everything that we do as individuals and as a company. Our high standards and commitment to hard work allows us to deliver outstanding products and services.

EmPower Solar installer working on rooftop

Core Value

Client Focus

There’s nothing more important to our mission than the satisfaction of our clients, which is why we’re always asking ourselves “What is in the client’s best interest?” By continuously considering and addressing the unique needs of our clients we’re able to provide the best solutions with unparalleled service.

Core Value

Commitment to Clean Energy for New Yorkers

Our driving force is the protection of our shared planet. The current fossil fuel-based system poses a threat to the environment, public health, and our quality of life. We’re determined to provide solutions to these challenges by promoting clean energy technologies and helping our region meet an ambitious goal of 100% renewable energy by 2050. Together, we are EmPowering the clean energy revolution.

Our History

Our company was founded to EmPower communities to use clean, renewable energy to reduce energy costs and environmental impact, and to achieve energy independence.

Founded

2003

EmPower Solar is founded on Long Island, NY.

Solar Decathlon

2005

EmPower Solar CEO David and COO Greg compete in US DOE Solar Decathlon, engineering, installing and operating a solar hydrogen fuel cell and battery power plant, placing 5th out of 18 teams.

Residential Install

2006

EmPower Solar installs its first residential solar and storage system.

Superstorm Sandy

2012

Superstorm Sandy wipes out our Island Park, NY location, and we turn our focus back to solar and storage to help our neighboring communities rebuild more resiliently.

1,000 Systems

2014

EmPower Solar installs 1,000th solar panel system.

Solar Design Center

2016

EmPower Solar expands and relocates most operations to a new Solar Design Center in Island Park, NY.

Tesla Certified

2017

EmPower Solar becomes a Tesla Powerwall Certified Installer.

Work with NASA

2018

Greg, our COO, works with NASA to prepare for future space exploration on Mars.

New Warehouse

2020

EmPower Solar expands with new warehouse location in Farmingdale, NY.

20 Year Anniversary

2023

EmPower Solar celebrates 20 years around the sun!

Visit Us

State-of-the-Art Solar Design Center

Our Solar Design Center in Island Park, NY is a place for our neighbors to drop in and speak with our solar ambassadors. We’ll show you our solar technology first-hand and help design the best system for your needs.

The Solar Design Center is 100% powered by solar energy, using a 36.5kW SunPower solar power electric system and a battery bank for emergency power and peak energy load shaving. We also have four electric vehicle charging stations available for your use— just check in at the front desk between the hours of 9:00 am – 5:00 pm, Monday through Friday.

Awards + Recognition

Since 2003, EmPower Solar has been the preferred solar provider of over 3,500 New Yorkers, earning an industry-leading customer satisfaction rating.





	SolarReviews Top 100 Installers 2020	SolarReviews Top 100 Installers 2019
SolarReviews Top 100 Installers 2018
		2012 Outstanding Engineer Award- Gregory D. Sachs, COO
2012 Smart Growth Award for Clean Energy	2012 LIBN 40 Under 40 David Schieren, CEO	2011 #1 Installer in LIPA Territory

Customer Reviews

Google Rating

4.7

Based on 160 reviews

EmPower Solar

4.7

Brian Culhane

1683211304

I picked Empower for our solar installation, after living with the system for two years I am happy I did. The system has been working without any problems from the start.

Mike Mangia

1676561628

Solar professionals from start to finish. Project manager always available with answers to any questions. Professional courteous team of installers. Very satisfied with job! Should have done it sooner!

Joe R

1674546433

I love EmPower Solar ! I got my installation done a few weeks ago and everything went well. Very clean install and they were very quick.Their price was excellent and loan apr was the lowest out of all other solar companies. No high pressure sales techniques here. Jeff, my sales person is always there for me with any questions. Give them a call and you.will be happy.

Pat Carmody

1658701989

I’m quite impressed with the professionalism and the thoroughness of Scott my sales rep coordinator. . It’s people like Scott that Make Empower great! The contract was compassionate as well! Plus It’s nice to see the great responsiveness Empower has in the reviews I researched. Empower and Sun-powers 25 year Waranty tells you something! They are Confident in their quality of their equipment and in their crews! Its evident that Empower attracts and retains quality people! People like Scott who is very pleasant even working on Sundays!

Lloyd Ippolito

1657405676

Very smooth process, sales people are both informative and not "pushy", installation was very quick, Empower also coordinate new roofing work that needed to be done before the panels could be installed, matched us up with a contractor (again, who completed the project very quickly) and rolled the cost of the work into the tax credit base.

Reena Kaushik

1657055526

Jeff Sands

1656757009

EmPower installed our new Sunpower panels a little over a week ago and we have seen quite a lot of solar production. Waiting on backed up town to close out permit so we can get net metering authorized so we can really start seeing our savings. Panel last (400w all black) look amazing, Beth, Byron and the installers were all professional and answered all of my questions along the way. I will recommend them to all my friends and clients. Thank you.

Dino Tsirkas

1656517962

Great company. Did my research and met with quite a few reps but decided to go with empower. The best panels with great service . Scott McDonnell was great to work with. Have had panels for two years with no issues

Wallace Wang

1648238650

Amazing Sunpower panels, world class service and outstanding experience. We initially installed 43 panels a year ago (1/2021) and then added an additional 12 panels several months later. We have generated so much energy and the savings keep coming.Kyle Solomon is the reason we started with Empower, and keep recommending it to our friends. Kyle was professional, knowledgeable and knew the product inside out. He was patient with all our detailed questions and provided much assurance that this investment was worth it. He was able to calculate the numbers and articulate the entire process in a way that anyone could understand. We never felt rushed or pressured when we talked to Kyle. He was extremely professional and we couldn't have ask for a better Sales Professional.Byron was extremely efficient and patient with us as well. He gave us systematic updates every 2 weeks and we felt he guided and hand-held us through the entire installation process. He got our plans approved by the DOB so expediently and our panels installed in such a short timeline. Byron then coordinated with Jared (who came to install). We then had Alexandra coordinate our 12 add-on panels; again Jared came to install.I wanted to thank you Empower and the staff we've dealt with for all the help they've provided from start to finish. There are a lot of solar companies out there and you guys made the experience as comfortable and reassuring as possible. And you were mindful with our request to get it installed ASAP.IF YOU'RE GOING TO INSTALL SOLAR PANELS- GET THEM ALL INSTALLED IN ONE SHOT. DON'T UNDERSHOOT THE NUMBER AND ADD PANELS LATER. The only criticism I can give is that when they came to install the additional 12 panels-- they put too many panels on 1 string so the breaker kept going off-- leaving us with days to weeks without production on multiple panels. It took 6 site visits over 3 months (May-July 2021) to trouble shoot out which string was overloaded and to fix the problem.Overall, we felt not only did we get the most reliable solar panels in the market; the buying/installing experience was equal in caliber to the reputation of the solar panels. You guys live up to the brand of Sunpower. Thanks again for the great great experience.

Bob Clark

1636382433

EmPower was nothing but excellent in every aspect of my having gone solar. My sales representative/department provided answers to any and all questions I had about moving to solar and what was involved each step of the way. She was also very flexible, patient, and understanding and stayed with me as a changed my mind on various parts of the project. In addition, my project manager kept in touch with me and updated me during each step of review, approval, and scheduling the installation. The best part of it all was that the installation went smoothly and quickly. The complete system was up in less than two days and actually running (producing electricity) midway through the second day of installation. Empower handled the entire design, permitting, and town review process from beginning to end. Very important to know is that their components, from the panels themselves to the support structure or perhaps the best on the market and, best of all, the system works exactly as described and promised. It’s a beautiful beautiful thing to see these panels run my house and build up credits just about every day since it’s been installed. I highly recommend EmPower as the company to consider for your solar installation. The payback in my case will be between six and seven years at the most.

Greg Sachs

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Michael Jajko

1625711337

Empower Solar has a great product and an excellent team. From the initial sales visit through the installation, the team did a great job. My experience with the Sales team was great from the start. I received excellent and timely responses. Regarding installation, I insisted on running the attic wiring down the basement via an electrical conduit that was not easy to navigate but the Empower Solar team pulled it off! I am looking forward to working with Empower Solar in the future on another solar panel and/or solar battery storage project.

TIMOTHY BROWN

1623634821

Olivia Olender is the best! She helped me through the whole process of solar shopping and although I went with another company I am compelled to write a great review for Olivia Olender and Empower. They helped me to go green!

Enrique Vargas

1615259908

This is a followup review from my original installation a few years ago. We installed solar panels with Empower Solar. It seemed like a good idea at the time and Empower did a superb job at every step of the installation. From Mat Layton's first visit where he explained everything and then checked out our electric panel to the final post-installation inspection by NYC, they really made everything so smooth.Fast forward post-pandemic, and 2020 saw us using 27% more electricity due to online schooling, to work from home to watching movies at home. Even with all that our solar panels still covered ~80% of our electricity. I'm happier than ever with the decision to go solar, and with Empower Solar. Thanks guys!

Frank Alvarado

1615122036

My experience with EmPower started when I was comparing solar panels and installation companies and my first contact there was Matthew Brill. I selected EmPower primarily because of the way Matthew approached me and my project. He is knowledgeable, professionals and was patient enough to run through several scenarios with me.As someone who works in the design & construction process, I was also extremely impressed with EmPower's design and permitting teams. All along the way, a dedicated Project Manager kept me appraised and was available for any question I had.The Installation was done in less than 2 days and the team was courteous, knowledgeable, clean and most important in these Covid days, very very safe.I have posted some progress photos of the installation. I highly recommend Empower and their Sunpower panels.

Michael Rusoff

1614374239

our system was installed March 2010 and the install was very clean and the crew was super professional. its now 10 years later and my system is excellent. I have had questions over the years and the staff has always been quickly responsive. if I had to turn back time and redo my system I would again select Empower Solar without a doubt.Every single person I have ever dealt with at this company has been nothing but professional. I would recommend them to anyone and everyone that is considering solar. Very professional, very friendly and courteous

Jimmy Callaghan

1611766927

Very impressed with the overall level of customer service - Jose was very responsive and proactive in helping to ensure our issue was resolved. Technicians were professional, skilled and efficient.

Michael Kaplan

1610211043

Empower installed our solar system (21 panels) 2 1/2 years ago (May 2018). After the site inspection and design were all completed and the contract signed, the installation was completed in 1 (long) day. Kudos to their expert team of installers!It has performed flawlessly since that time and delivered, to date (January 2021), 107% of our energy usage! Late this fall 2020 we passed the 20,000 KWH mark! Last May (2020), as we were entering the air-conditioning season, our production stood at almost 120% of usage.We couldn't be more pleased. If anyone has any questions about solar in general, or Empower in particular, we are happy to share our experience. Contact Empower directly and they will enable you to get in touch with us.BTW: this wasn't our first experience with solar: we had it for ~15 years in Lexington, MA, before we moved to Westchester. It has been a great ride, but even better, and more rewarding, the second time around.Michael Kaplan

John

1609185509

I cannot say enough about this company and their team. They were professional, respectful, worked neat and delivered as promised. The installation was seamless and the we are now reaping the benefits of creating our own power,,,,

Deneise Jennings-Houston

1606925124

The process of choosing and installing our solar panels went smoothly and was very transparent on the pricing and expected results. Interaction with all the staff was friendly, knowledgeable and follow up was quick and focused (even with the COVID restrictions). Thanks Empower!!!

GLENN GORELIK

1605017320

EmPower solar is a great company to work with, from my first meeting with them to the commissioning of my system they were nothing short of professionalism.There engineering and install team are courteous and professional , answered all my questions and concerns.

Ray Young

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Scott Stark

1603916141

We are very happy with the whole process. If not for COVID and installation having to get pushed back, I would rate my experience as close to perfection as possible. Scott McDonnell was honest, caring and transparent as a salesperson. I never felt like he tried to sell me, but to educate me as to why solar was a good decision. When installation happened, I couldn't be happier with Dean, Gerard and their crew (sorry guys I forgot the other names). We haven't had a sunny day since I installed and we are still generating power and happy.

Dan Munoz

1598279581

Couldn’t be any happier!!!From start to finish - the professionalism and workmanship was outstanding.

Calvin Chu

1596074123

It was a pleasure working with EmPower Solar. Everyone I spoke with was extremely knowledgeable, helpful and professional. I really appreciated that they took the time to get things done well.

Yali Miao

1596073732

Wonderful experience. There was some delay due to COVID but they did a very good job!

Paul McNeil

1595515163

From beginning to end, we have been thoroughly impressed with the experience. From Scott helping to educate us about our solar options to the install team, particularly Dean and Kevin, that worked tirelessly through a heatwave, we give Empower 5 stars!

de liang shi

1591670733

Beth has been amazing. I have seen quite a number of solar professionals come to my door. I knew SunPower panels were the ones I would be going with but I am glad Beth came for the presentation. Fantastic personality and exemplary professionalism for a sales expert.Beth gets much attention but there were a lot of people involved with the whole process. Thank you Byron for being a superb project manager. You gave me the information I needed to keep my project on schedule and when adjustments needed to be made I was updated quickly.

Tina Scalera

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Leslie

1585069149

We had the best experience with EmPower Solar from consultation to installation. They were very professional and helpful at addressing any concerns we had. Beth, Byron, Mike, Neil were the best. We loved their honesty, friendliness and service. They're very easy to approach and are excellent at responding to our questions and concerns. We've had the panels 5 months now and it has exceeded or expectations. Compared to last year, our electricity bill has decreased by 60%. It will only get better as Summer approaches. We are happy with our decision to go with EmPower and are happy to be part of their family.

Jenny Chan

1585059950

It's been almost a year since we started our Solar journey with EmPower. We made the decision to switch because of a promotion through my employer, as well as the federal tax incentive to make the switch. We also needed a new roof, so that helped too. The entire process with EmPower was quick and painless. After being referred to EmPower, we met Bethany Austin, our sales rep. She scheduled a time that worked for us, even on weekends, and was incredibly professional, knowledgeable, and friendly. She truly has her customers' best interests at heart. It did take several months for the town to approve our permit, which was no fault of EmPower's. The town's delay did force us to move our project into the following tax year, but EmPower did the right thing by giving us the difference in tax incentive that we were losing out on. The install itself took 3 days. It would normally have taken 2, but the weather didn't exactly cooperate. The install team worked hard, were efficient, considerate, and professional. Once it was complete, they gave us a walk-through and showed us how to use the app to monitor our energy output. In the end, it was completely worth it. I look forward to sunny days when we don't have to use electricity from the grid! Thank you to the entire EmPower team - Bethany and Byron especially for being on top of our project!

LAURYN SCHMETTAN

1582933128

I can not say enough good things about this company and I’m not even going to use them! Corey was completely upfront and honest with me-we simply did not have a good roof for solar and the cost would not be worth the benefit. He spent an hour of his time convincing me why it would be a bad idea when just the day before my husband was ready to sign a contract with a different company to have them installed. Corey saved us so much time and money with his honesty, integrity and professionalism! How refreshing to meet someone that is genuinely honest. If you want a completely sincere opinion as to whether or not solar would be a good option for you, then call this company!! I don’t even want to consider what a huge mistake I would have made if I hadn’t!

Andree Boursiquot

1575168697

Empower Solar did a fantastic job in installing our system.Went solar on July 11, 2019 and to this day, haven't paid a penny to Con Edison. Should have done it years ago! Many thanks! Greatly recommend the company whenever anyone wants to go solar to save the environment and money.

Pineapples

1574701398

Paul Leonardo

1570234056

EmPower Solar did a great job installing Solar Panels on my home. They were neat, clean, and professional. The design layout is excellent and they installed the equipment exactly as I asked them to. I would recommend them to anyone for their next Solar Project. I have every intention of using EmPower Solar on a Solar Pavillion I am planning.

Jessica Wigdzinski

1569890355

My husband and I worked with Matt and the team at SunPower by Empower and were met with absolute excellence. Matt came to our home, communicated the entire process to us honestly and with such a high level of preparation. We’ve had our system for only a week or so but have already recommended Matt to our friends and family.

Jason Birnhak

1564087956

The entire process was outstanding. From my saleswoman, Beth to the engineer that designed the system and all the installation personnel. It was great last week when the power went out during a storm and it didn't effect me or my family at all. I highly recommend SunPower by EmPower Solar

Riad Tania

1558908821

Empower by sunpower is the 5 star solar company in NYC and Long Island. I interviewed a lot of solar company to purchase solar. Initially, I saw Empower By Sunpower had highest rating and still does. I called them for appointment. Erik Reitmayr showed up. He is very nice and honest gentleman. He will not pressure you to go solar or purchase it from Empower. He will give you true and honest information about their panels and other companies. I didn't believe him at first time. After a lot of research solar and other companies, I found that he was right about sunpower panels. They are the best panel in solar industry. Erik will answer all your question and give you honest opinion as what he would do if he would be in your shoe. I met a lot of sales professional in life, but never met honest sales professional like him.

umair tariq

1558232840

where should I start, like many of you I had also done tons of research and decided to go with empower solar. Matt who was the salesperson had went in detail explaining all the different models they had to offer, he helped me decide the best panels that would fit my budget and needs for the house, passing me to David E. who was the project manager, from the beginning of the installation till the end, David also went above and beyond to make sure everything goes smooth and easy. Sunpower panels by Empower Solar has been by far the best investment I have done. Many companies would just want your business but empower is different, they are honest, will spend hours if they have to answering all your concerns, and will go above and beyond for their customers.

Partha Saha

1545345868

We installed our solar panel was installed on March 2018. Company and solar panel installation service went very smoothly. No Complain. I think Matt (salesman) is fantastic. He responds to any concern, long after solar is installed even though it is not his responsibility. He goes over and beyond his responsibility.

Luis Saltos

1543255896

Matt was very courteous, professional and very responsive to our questions. He was extremely patient with us as he explained the technology behind solar panels, the process of getting the panels installed, and helped us explore various options until we found the one that fitted our needs. If you are thinking about getting solar panels, I would recommend Matt as the person to talk to.Update 11/26:I got my monitoring system up and running. It has been fun to check my system’s production. I am pleasantly surprised to see how much electricity is being harnessed during this time of the year. Thanks Dylan and Jake.

Amanda Moore

1541680150

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

NutriMost Long Island

1537269950

Thank you Scott, I truly love having my solar panels...

alanbregman

1537269673

Excellent experience from start to finish. Scott McDonnell is a true professional.

Michael Clark

1536756273

From the moment I met with Byron, to the point they completed my solar panels, all along Alexandra was very responsive with any questions I had at any time of the day. I highly recommend them for both quality, price, and customer service.

Marci Reilly

1536744121

A great experience from the beginning! Everybody- our salesperson, the design team, project management, sales administrator - was patient, kind and thorough, explaining everything clearly and step by step. The installation crew was courteous and professional. They worked hard, nonstop the entire day despite the oppressive heat. They were respectful of our property and thoroughly cleaned the yard upon completion of the installation. The project looks amazing and we can't wait to see the benefits of solar power!

Sean O'Brien

1536394532

Great company, great service. Just had my Solar Installed on my house guys who installed it did a great job and it looks clean, im very happy. From sales with Matthew Layton all the way down to the installers everything went flawlessly. I would highly recommend this company if your thinking about Solar in the near future they made it easy.

Katie Artz

1535376569

Every step of the process was made very easy by great communication, and accessible information. I felt at ease that I wasn't begin oversold on a system that didn't suit me. I was informed about the engineering and mechanics of the system, so that I could make an educated decision on what works best for our family and our needs. I would highly recommend SunPower, and Mat Layton to anyone looking into installing Solar.

Jennifer Martus

1534990441

Great experience from start to finish with everyone we interacted with at sunpower! We found the team to be super responsive, helpful, and knowledgeable. So happy we made the switch to solar and already see the savings!

Carmela Federico

1533237914

The entire process was painless and totally professional, starting at pick my solar all the way through to the final inspection. Empower also went the extra mile to find me alternative financing because my home was owned via an LLC. I had expert guidance throughout the whole process, and did not need to do extensiveindependent research to feel that I was making the right decisions along the way. The system is producing and the financing is costing pretty much exactly as promised. I am actually earning a small return on my investment, to make going environmental all the sweeter 🙂

Jason Vultaggio

1533004096

Great, fast service.

Silvia Monzon

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Vinh Trinh

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Travis Tomsu

1530707339

I was thoroughly impressed with EmPower's whole process - from initial sales consultation to communication with project management through to installation. Our saleswoman, Georgia, was very communicative and knowledgeable about the whole process.All of the appointments along each step of the process was carried out on time and professionally. For no good reason, I thought it would be a slog to get through permitting and have multiple days where people were banging on my roof, and I'm pleased to report zero resemblance to my expectations. Permits went through quickly and everything was installed in one day.The installation foreman, Mike, was great to work with and his crew (Dean and Bert) were both also super efficient on a 90 degree day with LOTS of humidity. Many thanks to these guys for working so quickly on such a terribly hot day.I'd absolutely work with EmPower again!

Stephen Chung

1530378810

Great pre-sale and installation. Sales rep is very articulate and presented all the options professionally with honest opinions and recommendations. Installation was also pretty smooth as a whole The only hiccup is city inspection that took two trips but overall I would definitely recommend this company.

Jeremy Hilliard

1530315540

The whole process was excellent and informative. Bethany was a very knowledgeable rep and thoughtful to every step. I highly recommend Empower Solar! Absolutely the best solar company there is and I did my research. Thank you.

Sherry Hui

1529767017

EmPower by SunPower highly recommended, I did a lot of research before decided to go with EmPower by SunPower, their proposal was not the cheaper but I would say they are the best. Great communication, an assigned project manager handling your project from start to finished and let you know every step of the way in progress. The crews that installing the system did an excellent jobs, good workmanship and they not using cheap material.My system commissioned couple days ago, I have sixteen X22 360 watt panel, it produced average 27 kWh/day even its not 100% sunny day, it cover all my daily electric usage with spare to sent back to the grid.Still waiting for final inspection to close out the building Dept permit, according to my project manager it takes approximately a month, will update that when certificate of completion received.It’s too early to say 100% satisfy will update from time to time for a long terms review for the progress of the system reliability and stability of power production.

Diane Gleave

1529713972

I couldn't be happier with my experience with SunPower. I knew the product was high quality and the price competitive. What differentiated you was your terrific team - starting with Erik, who was respectful, knowledgable and extremely responsive starting with my first phone call with him. I really liked how Dylan checked in now and then to give me a status update. The installation team was great. Everyone knew what they had to do and they did it well. Both my husband and I were very happy with the entire experience and now we like monitoring our system regularly with your user friendly website.Thanks for everything!

John Slattery

1529678790

Great experience start to finish

Robert Logan Jr

1529676661

This was by Far the BEST EXPERIENCE!!!! These people are amazing! They are so experienced and such hard workers! It shoveled how much they care!!! I highly recommend everyone going to Empower!Georgia was amazing and knowledgeable about everything! Dylan made the process effortless and Dave,Mike , Dean and Barry were awesome at installing it all perfect!!!Wish I had another house to get more Solar from Empower! They are THAT Good!!!

anthony romano

1521302422

The folks were great from the sales team to the installers and support. The no pressure and professional sales team got me interested. After lots of homework, I came back a year later. After signing on, they hit every deadline as per the way they laid it out. The install team was great. They were very professional, quick, clean and thorough. The post install checklist was quite comprehensive. Best of all, the system has been running no issue for months. My electric bill was around 11 or 12 bucks last month and it'll be the same this month. I'm already overproducing electric, so these credits will go forward so I can use them in November, December, and January when I don't produce as much. They handle all the permitting. I received all permits and my final certificates of completion from the town building department as promised. Great team behind an excellent product. If you are expecting to be in your current home for many years to come, the investment is worth looking at. I recommend you put these folks on your short list of vendors to research.

Daniel Brill

1511478188

Amazing solar company. Highly recommend!

Richard Blauman

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Rob Russo

1507942764

From start to finish everyone at this company did a great job. It was such an easy process with no BS! There was no rush to sign anything and every part of the process is laid out for you for your own research and review. Also, having the best price (by far) for the system designed for MY house was also a great selling point! From Sales to Project Manager down to the Installers, everyone did a great job and so far I’m loving the results. I will be passing along any and all info to friends/family/coworkers who are interested that they have to look no further. Go out, get some pricing, get yourself educated on what going Solar means and most importantly when your primary investment is paid off, I will guarantee you end up with SunPower by Empower Solar! Tell em Rob Russo’s review helped you. 🙂

Eric Zolov

1507773509

These guys are great! VERY professional, lots of hand holding and follow-up. They took care of all of the paper work and made sure everything was done correctly. I would definitely recommend them to anyone thinking about installing solar. And the App for checking solar production is awesome -- lots of fun logging in periodically to see how we're doing.

Barry Quinn

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roura rosales

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Jinesh Shah

1506366303

Very professional and would definitely recommend the company to others. Got timely updates during the whole process and someone was always available to answer questions.

Daniel La

1506100967

Seamless communication, installation was prompt without any issues,

Anton Luma

1506006726

mark

1505950969

From start to finish, the whole process went so smooth. There was constant updates about the different stages our project and all the staff were very helpful. The actual install was completed in one day and the crew were great. There was really no effort on our part, Empower did all the work. Thanks again.

Dan Dan

1505678364

Let's start with I have high expectations and expect perfection. Empower worked very closely with me every step of the way and delivered 100%. This includes everyone from the sales person to the project manager to the construction crew. I recommend them highly and invite you to contact me for further information.

Whiskey King

1505161067

I had my house done by this company they are very professional and did an excellent job they have systems in place for the scheduling of the job pre and post to ensure 100% accuracy during installation, being a business owner I can appreciate This. I would definitely recommend them to any looking for solar !

Peter Goodman

1504294889

the experience has been good from first to last. From the first visit by Katrina, through the permitting and installation overseen by Ali and Mike, through the followup afterward. Can't wait to see our first bill.

Brian Whoo

1503613358

marjorie schachter

1502216765

Awesome experience! EmPower is the best. They gave us the most for our money along with top quality sunpower panels. Their service and communication were excellent and took care of everything. Ed Olsen was so much more than just a sales rep. He saw the project through to completion and even came by the day we hooked up to the grid. Dylan the project manager was very thorough and Cody the project foreman was amazing.

Richard Fallon

1502213142

SunPower (EmPower) was amazing from the very first introduction to completion. I started reviewing solar systems in May of this year and reached out to Ed Olsen through a friend who had his system installed late last year. Ed is extremely knowledgable and walked my wife I through the process in person, over the phone and email whenever we had questions. He stayed in constant communications after we signed the contract for install and even came by after the install was completed to ensure we were satisfied and answer any remaining questions we might have. I have to say in dealing with numerous companies/contractors I have never been surprised to the upside. SunPower also fast-tracked the install so we could get the most savings during the summer months (our install was completed early August). From sales to engineering, product management, project management and finally the installers (I only had the opportunity to personally meet Dave - the foreman - and Dave one of the installers; went well above my expectations) every person/service was top notch. I'd also like to premise the above by stating, it is extremely rare that I would give a review online (good or bad), but I personally wanted to thank Ed et al at SunPower for their service. Highly recommend!

Jonathan Diaz

1501414334

Laura Lipari

1501028606

We originally met with Matt Brill to learn about the solar programs offered by EmPower. We didn't feel pressured from him like we did with salespeople from other solar companies, and he explained the programs in a clear and easy to understand manner. We eventually chose to purchase the panels, and EmPower kept in touch every step of the way, from securing the solar loan and village permits to system design and installation. My husband oversaw the installation and said the technicians were very respectful and kept him in the loop regarding progress and explained basic system function afterwards.

Chris Sweeney

1500653015

Renee Vitullo

1500303466

My experience with SunPower by Empower has been really great. From Matt in sales, to Dylan the point person who navigated the entire process, to the installation team, they were excellent. I highly recommend them!

Nandish Zalavadia

1500261329

Very nice company. Entire process went very smooth. Solar Installation is a complex process that includes roof inspection, change of meter, town permission and solar panel selection. I highly recommend to install solar using Empower.

1500054389

1500049060

1498607348

1498135826

The whole team, from pete the salesman to dylan the project manager and the mechanics that installed the system were very professional and knowledgeable. You'll be in great hands. I did a lot of shopping around for different companies and none held a candle to sunpower in product, price, warrantee, and customer service. Look no further!

Patricia Lothrop

1498075164

Well-informed salesperson, all questions answered, smooth process, quick start. Looking forward to the installation!

skenrod elezi

1679264377

Update..Empower did rectify my problem with my Monitoring System and all is good..They showed up to my house with the new system and installed it within a couple of hours..Thanks!! Tara and workers job well done.

scott couture

1531865488

My first contact with the company was Corey Roberts. He was excellent, very knowledgeable, super attitude without making me feel pressured and he followed up with informational emails promptly. Everyone I’ve dealt with in the company since then has been very professional and courteous to include Alexandra Buckley and Tim (the engineer). I would like to make special mention of Mike and his crew of installers. They were professional and clearly have an excellent work ethic and attitude. This is all worthy of five stars, however, the one snag I ran into was the additional charge for using a credit card which was significant. My assumption is that is why you offer free financing as an option. Thank you

James Conklin

1500560501

Everything was done well and in a timely manner . Workers were professional and respectful. Seems like an excellent company. If the panels produce what they estimated they would after a year, I'll come back and add the 5th star!

Chris Hirsch

1566568034

***See Updates***Beware!I purchased a solar system from this company five years ago. I believed them to be professional and responsible at the time. I probably would have given them a bunch of stars back then. Now? Not so much.Five years into my purchase, my panels stopped working. Now I pay back the loan and an electric bill during the hottest months of the year. Meanwhile, EmPower could not care less. We reported this problem to them over a month ago. They sent someone to look at the system and "update" the software. This did not work. After days of no word, we managed to get someone on the phone and they agreed to order a new inverter. We were told it would take 5 - 10 days to deliver. On the 10th day, we called and found out the part had been "backordered," and they could not provide an accurate delivery date. They never explained why they didn't call to inform us about this change. I guess they don't think it's important to keep customers in the loop. We pleaded with them to somehow expedite the process. They said they would look into what they could do. Please forgive me for being skeptical.The inverter finally arrived and was installed two days ago. Guess what. The system still does not work. One might think that after performing this type of service, EmPower would perform a diagnostic to ensure the system was actually producing. Apparently, that would be giving them too much credit. We're here paying the loan, paying electric, and getting no support in spite of the fact that this system is only five years old. We were barely halfway into the warranty when the system failed.Also, good luck ever getting someone from their service department on the phone. My advice: press "1" for sales. They answer. They can't help and they have to hunt down the service people, but hey it's better than leaving messages to be ignored.If I knew then what I know now, I would never go near this company. Buyer beware.***Update***Since writing this review and reaching out by other means, I have been contacted by both a company representative and one of the owners. As it turns out, the inverter replacement worked, but the website needs to sync with its serial number before accurately reporting output. The owner said he would investigate the matter and complete a report. Once that is done he said he will make us whole. I will update my review accordingly once this process is complete.***2nd Update***Since the events in this review, Empower conducted a review of the situation. They recognized that their customer service employees could have handled the situation better and identified Solar Edge's lackluster fulfillment of the warranty as the root of the problem. While I accept that Empower will work to improve its customer service and I accept that much of the blame belongs with Solar Edge, I cannot give 4 or 5 stars as this is a problem capable of repeating itself as long as Solar Edge is involved.In the end, Empower was attentive and concerned. I give them credit for their efforts to make things right.

Daniel Martinez

1613660529

I had my system installed in October 2020. Let me start out by saying I did not pick empower solar because of there reviews. I picked them because of there products. I also choose empower to do my mother in-laws solar project. So let me start off with my sales rep. Scott. He was great he answered all my questions and it took a while to finally build the right system for both projects. Unfortunately what was written down on paper in regards to the federal and tax credits were a lie. It was all a sales tactic to get you to sign I did not receive the amount that was told to me by Scott. So now I have till June to pay the $23,000 or it will get rolled over into my loan. I am not getting that back from my taxes. I encourage anyone who’s looking to go solar to first talk to your tax guy. Now my next issue with this company was my project manager Georgia she was horrible. She had a lack for communication every time I had to call her to find out what was going on and when I finally go in touch with her it sounded like she just woke up. Everyone was working form home and it was like they were talking in there bed. My solar project was gonna be 29 panels originally but I had my roof redone and I moved somethings around. So I asked Georgia to setup a droid to remeasure my roof to see if I can get 30 panels she said the they will use Google Maps to look at my roof. I tried to explain to her that my roof is new and Google Maps is old it’s not updated after a week of trying to convince her she finally had the droid come out and after measuring they confirmed I can fit 30 panels. Now the paperwork had to be updated because I signed for 29 panels and wasted over a week try to convince Georgia to measure the roof. Then it was just a lot of back a forth with her and she was not very attentive. Then the install team came and put up the unit so far I have no issues with the install team. That’s why I gave the one star. Then my system was up and running but I had an issue with the pvs6 unit it was dropping the WiFi signal. I dealt with Jose for like 3 months trying to figure this out it was very frustrating finally he sent someone to troubleshoot it didn’t work. Then again someone came out and the changed the unit now the WiFi signal was good but I couldn’t see the amount of usage on the app. I spoke to jose he said he had to contact sunpower but It would take time cause he’s involved in an audit. I waited and waited and waited and nothing. First of all you’re audit is not my problem. My problem is my system I’m still a customer and I should come first. I spoke to the supervisor of that department and the issue was fixed in a day. Unbelievable that that’s all it took to fix the issue. Now I come to the permit closing department. My project was a little involved so I thought I was looking to get a little personal touch with closing my permit. They assigned me some guy again working from home that seemed sleeping when I spoke to him. When I tried talking to him to tell him what was going on he acted like I was bothering him. So I didn’t want to deal with this guy. I dealt with the supervisor Rory. He was great he answered all the questions and we learned that the paperwork the closing department had were wrong cause they never updated the amount of panels on the paperwork so that was a setback. But other then that Rory was great that’s why they got 2 stars. So based on my experience it is rediculouse to me that I have to deal with a supervisor to get things done over there. And I’m still trying to get the $500 friends and family check from them since November. I can’t believe what an unorganized business this is. I wouldn’t recommend this company

Drew Fish

1610464091

After owning my system for about a year and a half I think now would be a good time to leave a review. My experience with EmPower Solar, their name when my system was installed, has been a rocky one to put it lightly and today is no exception. From the minute my salesman left the company we were put in a state of limbo for months up months and then handed off from one person to the next. 8 months later my system was finally to be installed. The installation team was absolutely top notch. Guys everywhere and they truly did an amazing job. Couldn't be happier with that part of the job. Now we are back to dealing with the office staff and "Managers of this and that" and the run around picks up where we left off. Finally get the app installed and running and was told "don't worry, we monitor your system for any issues and if we see one we will notify you".Fast froward to yesterday (7/16/2017) as I'm cutting the lawn and pass my inverter. Never paid it any mind because all seemed well. Pushed the button and got nothing. Look and I have Malfunction and Fault light lit. So i thought this just must have happened because I was told they monitor it too. Open the app only to find my system has been producing ZERO since April 9th to July 16th. Guess I shouldn't have expected much since it's been a battle with them for so long. It was explained to me today that I can setup alerts if there's an issue like this but why wasn't this explained to me when my system went live a year and a half ago???They say they build relationships with customers so our has become a love/hate relationship and doesn't appear to be getting any better.1/12/2021 UpdateI now have my 2nd roof leak from the tracks installed on my roof. They fixed one a year ago that left me with water pouring through my ceiling fan. Now I have a new one coming from the same area. Last time they drilled a lag bolt into the beam but went sideways so they pulled it out and never sealed it. This one was roofing nails they pulled out to make room for a track foot and they never sealed that. I can’t imagine what other homeowners are dealing with but experience with them has been nothing short of AWFUL.

Lisa DiNardo

1560010468

When installing our panels service was excellent. I now have very little need to contact them, however when I do it is always a challenge. I am only successful when I drive down there and voice my concerns. Calling is useless. Very frustrating

Ron

1679144114

I wanted to share my experience with Empower solar to just provide some perspective. You may not have the same experience but I felt the need to share.I decided to go with Empower after months of research on various companies and the known quality of Sunpower products.I would strongly recommend doing most of the "numbers" and "facts" talk through text or email as there were several mistakes and incorrect statements made that I later had proof to provide. Kyle was professional and returned calls/texts quickly, however he made several mistakes in the process such as giving me the wrong information of the panel efficiency and details (I knew based on my own research) and later on gave me an incorrect payment schedule. This almost ruined the deal early on as I was told by Kyle that my initial deposit would be 30% of what I owed. When I received my first "milestone" payment from the company they were asking for 60% and without that they would not start the next phase. Initially I was told nothing can be done and without the 60% down payment my project would be cancelled. After providing proof (from text messages) that Kyle had stated numerous times my down payment would be 30%, the company worked with me. To Kyle's credit he owned up to the mistake and did what he could to fix it.At this point I asked Kyle if he can have the engineering dept complete their structural/roof stress analysis because this will ultimately determine if my roof was able to support the solar system. In my opinion this is the most important part of the process. I was told not to worry as it is rare for a roof to fail the analysis and if it does there are easy ways to fix it but this had to be done later on.The next phase they say is quick and easy however it was anything but. You get contacted by another sales person, get inundated with emails, have to fill out a series of paperwork, upload pictures, file for a loan (unless you are paying all in cash), make your downpayment and speak with a representative from the loan department all while getting daily reminder emails that you have an outstanding item that needs to be complete otherwise your project cannot move forward. This was a little overwhelming as it all came in at once with little guidance.Then another person PM (project manager) calls to set up a drone analysis of your roof and then puts you in contact with yet another person, the engineer coordinator. To complete the structural/stress analysis I had to leave work to meet with someone at my home. I was told that the head engineer Kevin would be the one completing the analysis however a young kid arrived. He was very nice, however he was newer to the company (his admission) and it was obvious as he did not seem confident in the work he was completing. To make this more frustrating I get a call a week later that they needed to send an engineer back to get more measurements because some were missed and they needed to verify spacing. So I had to leave work early yet again and Kevin personally told me he would meet me at my house this time to "get it right" and again Kevin did not show up but instead another person did (he did a nice job and seemed confident in his work).I had to reach out the project manager to follow up and was told that unfortunately my roof failed the structure analysis and the only way I could move forward is to pay between 5k-10k to support the roof.The 1 star is not because my roof failed (I am appreciative that they company was thorough and would not want to put my house and family at risk) but it is due to the large waste of my time having all of these conversations, making a down payment, having my credit checked, filling out all of this paper work etc. when a structural analysis could have determined my roof was not sufficient early in this process.I did ask to speak with a supervisor/manager and to her credit she called me right away to discuss the issue and my frustration in this process.

T R

1672290498

I would stay away. After sales service is really bad. It’s a money grab company. Service department is unprofessional and unethical. It’s a trap!

Peter Horsham

1635800441

Trash, paid 20 thousand for my panels to go off line everytime it rains

James Coulson

1632163973

I chose EmPower as they had a supposed good reputation for customer care. When I first engaged with them they where quick to respond with a quote. However, their follow up has been appalling. Their sales person (Cam Kelly) promised to follow up with a revised quote for a canopy system. He consequently went away for two weeks without informing me (or setting an out of office reply). When he got back, he apologized and promised a quote that day or the following day at the latest. After a few days of not receiving it, I followed up again and have heard nothing. He left no direct number and when I call the company, he’s not in the system. When I try to call the receptionist, nobody picks up (I’ve tried multiple times). If this is how they treat eager, paying customers I dread to think what their after sales follow up is like.

Kevin Jones

1609908166

Horrible engineering/design team! Terrible management! Poor work practices.

Piers Platt

1572988724

I bought a large system in 2015, for the cost of a decent BMW. It's been great! ...until the wifi dongle (communicates with the internet to tell you how much power the system is producing) died. Sunpower didn't notify me it died, I only found out when my end of month report said I wasn't producing any electricity any more. Cost to replace: $900. Tough luck, customer service said, but the warranty expired a couple months ago. A+ customer service, guys. Way to go.

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Facebook Rating

4.8

Based on 99 reviews

EmPower Solar

4.8

Ko Ke Tsow

1667841762

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David Rampolla

1660149022

I really appreciate all the hard work by the entire Empower Team. It was a great smooth experience done by all.

The install team was amazing, the electric team was phenomenal, Sales and Project management were outstanding.

Kru Patel

1658152565

I used Empower to install my solar system. From the very beginning they were transparent, my main contact person was there every step of the way. The system works great. After I pay the loan off, I will only pay the connection fee to the grid. I had a problem with something in one of the boxes mounted to the house. I called and the issue was fixed.

Cliff Brutus

1655727682

I was very pleased with the entire process. The communication all along was key and made us less worried about this whole experience. From Kyle our salesperson who was patient with all the details we requested, to Byron who did his best to move our installation date forward to accommodate our travel plans and finally to the crew who came to install the system for us. Darrell, Justin, Joey and Billy were very kind, respectful and professional.
The only suggestion would be an improvement on the installation timeline and collaboration with town of brookhaven.

Jack Skiba

1652734030

A great experience from beginning to end. Very professional staff from the design team to the installation team. Great customer service and the product is amazing. Saving a lot on my energy bill and backup battery system works beautifully. Would highly recommend EmPower Solar!!

Bohlokwa Thakho

1651033444

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1650519011

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1646018054

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Dan Lynch

1644513853

Excellent staff. Very professional

Christine Capestany

1641415407

Our first install with Empower in 2016 was a great experience. When we moved last year we knew we needed panels again. The process could not have been more simple, sales, project management, were all great again this time, and had us up and running on new years eve! Special shoutout to our foreman Anthony and the crew here for install, could not have been a nicer, cleaner, and better team! Proud to be a returning customer!

Bob Clark

1636382510

Steven Ting Cho

1636046973

I am glad that I chose Empower to go solar! The team just made everything so easy and smooth! It was not an easy work to go solar for my house due to the irregular shape of the roof with a lot skylight windows and the trenching work to put more panels to my garage as well. The empower team was very thorough and very responsible for every work! The foreman and workers are very professional and friendly. I definitely recommend empower with 5 stars!

Damian Correa

1635971192

Easy installation day - Very clean and always provide info about the structure. No issues with the installation the app runs smoothly and provides good information about how much are your panels producing at any moment of the day. (Got 28 panels 😎 )

Thanks guys you rock

Percival Empensando

1634758006

First of all I was very impressed with services provided. From sales, admin thru project management they are on top on what they do, professionally, detailed and goods delivery. They deserve more recommendations and referrals. I thank you all.

Sarah Johnson

1628785807

The crew was so efficient and polite, the whole process really painless even with getting town permits. Definitely will recommend to other folks looking to install solar.

Larry Grey

1624469074

Had our solar system installed 2015, and Empower has always stood behind the product and installation.

latest issue was an outage caused by PSEG swapping out a new meter. Empower worked remotely to trouble shoot and resolve. Nice job! thanks to Alexander for the followup!

Zak Umanoff

1622728402

I just had a 13kW system installed by EmPower. I was extremely impressed with the entire process from start to finish- sales, planning, and the installation itself. Everything was incredibly streamlined. I shouldn't have mentioned the "planning" stage because I literally don't think I did anything at all. Everyone was very helpful, and took their time explaining the nitty gritty details. Overall it was a great experience and I'm very happy with the system. I also signed up for their new community solar project in Selden, so when I'm not powered by my Empower solar system, I'll be getting power from community solar.

Brian Culhane

1611170648

Thanks to everyone at Empower for helping us to achieve energy independence. From the initial steps to the installation day, everything went more smoothly than expected.

Thanks
Brian

Ell Picardi

1608216693

I just had Solar installed on my home. I was very skeptical and unsure about it so I did my homework first. I also asked friends and other customers that have had solar installed on their homes. I didn't want to go in clueless so I wouldn't be taken advantage of. I had a few estimates from different companies and I decided on Empower Solar (Sunpower Panels).

From the beginning my consultant was Beth Austin, she presented it so clearly and answered my every question even my tough skeptical questions. She even told me to list whatever questions I had. When I would text or e-mail her with a question she would get back to me as soon as she could and answered it. The install went smoothly and the crew was safe and wore their masks for all our safety. Dean, the project foreman walked me through all of it including the structure part and the tech parts. Byron, the project manager corresponded with me prior to install so I was ready on my end. I learned so much about solar and Empower made me feel that I made the right decision to install solar on my home. I'm excited for my first "0" electric bill. 😁

Lisa Calma Meinardus

1605216633

Absolutely the BEST team of people. Great communication through the entire process. Super easy to deal with. The installation team of Kevin and his young men could not have been any more professional, courteous, pleasant and enjoyable to work with. More people just learn from their work ethic and professionalism.
I had solar on my previous house with a different company and they far surpass the other one.
Highly recommend

Ray Young

1604281735

The team was extremely helpful along each step and reachable if any questions arose. The install team was friendly and quick. Overall a great experience and I would recommend speaking to Empower if you're interested in a solar installation.

Paul Edwin

1595515054

Jenny Chan

1585060063

Beverly R James

1584395195

EmPower was honest, professional and courteous. Kyle my salesperson was great. No haggling and everything was done with full explanation and disclosure. The longest thing was waiting for my village to issue the permit.

The Installation crew lead by Neil was awesome. I LOVE how my panels look! I highly recommend EmPower!!

Kelly Verdi

1581777295

their customer service dept and sales force are amazing. they really care what you have to say and help you fix any problems that arise. a great company comprised of really great people. they work with your needs physically and financially and help make an easy transition to solar possible. I was on the fence about solar and my husband told me to trust these guys they knew what they were doing. he was right and I'm so happy we made the choice to become part of the empower family. they even delt with PSEG for us. saved us a big headache. they offer great programs to schools as well in their competitions. just a well rounded community centered group!

Ishri Prashad

1579657230

Great process from beginning to end. appointments were flexible and on time. All the staff and contractors were knowledgable, patience and took the time to answer questions and explain anything I didnt understand. the price was best upfront as well. Installation took 2 days as predicted and it was professionally done. the crew cleaned everything up and left the place as they found it.

Jim Tdf

1572568855

No pressure sales people, ease of understanding , price and installation. Our incentives were completely explained by our salesman Corey Roberts and a pleasure to deal with

Ohhhh 5 stars

Brett Logue

1572564278

I can't say enough about Empower, from meeting with Corey, our salesman, to project management, to installation..Firat class all the way!!! I am getting exactly what they promised me as far as solar power and couldn't be happier..thanks guys!!

Roman Iskhakov

1560385542

Salesman Matthew very pleasant and knowledgeable person
Installation crew professional and neat
Would definitely recommend this company

Ahsan Sheikh

1556987013

The solar solution project from the project management perspective to solar panel installations to a friendly service is worth commending. I recommend EmPower Solar as a service provider.

Michael Pitzer

1556761633

Sun Power panels are excellent and the Empower crew does a great job from initial planning (Corey Roberts) through permits and installation. I'm also loving running my electric car on the electricity generated by the system.

Jennifer Provda Girard

1553256092

The guys were amazing and fast and clean. So nice. Would recommend them to anyone!!!!!

Matthew J Wile

1547671578

An all around great experience! Installed a 6KW array with 17 360watt panels. A clean neat install. The micro inverters on the panels eliminated the need for a big inverter box hanging on the side of my house. Everyone from EmPower was very helpful, knowledgeable and responsive! Love watching the charts in the app as I reap the benefit of my new system!

Mary Anne Trasciatti

1543251833

We are thrilled with our new solar system! The Sunpower team was very professional at every level. Our sales rep was friendly, knowledgeable, and responsive. The installation team was prompt, reliable, and courteous. We recommend Sunpower to anyone who's looking to go solar. Two thumbs up!

Amanda Moore

1541679230

The leaders in Long Island solar, SunPower by EmPower is such a warm, knowledgeable and passionate team of experts, they should top any list when considering solar. Highly recommend!!

Chris Nigel Semelrath

1539361213

The entire process of my solar installation from start to finish was excellent. I can’t say enough about the quality of customer service from each person I interacted with. Every person I dealt with was Knowledgeable, clear, thorough, and readily available to answer any question I had. I would recommend anyone looking into solar to use this company. Absolutely the best company I’ve dealt with in any aspect of customer service

Wayne Glassoff

1535568027

Truly a great experience having my solar system set up by this company. Big thanks to Kyle who walked us through the whole process and was always there to answer a question. Highly recommend.

Joe DiGiovanni

1534437469

The whole process from start to finish was excellent.
I got quotes from several other companies but SunPower by Empower were the most honest and helpful.
I highly recommend if you are choosing to go solar.

John Afordakos

1534390696

Outstanding company and pleasure to work with

Lena DiGaetano Badolato

1534197656

I tried using two previous companies prior to SunPower. I truly got nowhere. SunPower by empower came in and did the best presentation and not only that, they walked us through the job step by step, until the system was up and running. They all work as a team Beth my sales agent was absolutely wonderful. I want you to know, that it took me with the two other companies over six months of no communication. Until SunPower came in and it literally was put in within a month. So I promise you the equipment they use, outstanding, the installer s , amazing. The team is in touch with you every single step of the way. I truly feel sorry for other solar companies, because this company rocks it, in customer service, quality and treats you like family. Thank you so much, because your company delivered on every promise.

Bob Logan Jr

1533314443

I can't say enough great things about EmPower! They were the most professional, passionate dedicated workers I have ever met! Seriously this company is amazing and I am saving so much!! From the start with Georgia, to the planning with Dylan and right down to Dave, Mike, Dean and Barry installing! Awesome people!! Thank you EmPower!!!!

Elizabeth Dunne

1530448538

Awesome team of people who really care about the environment and making this community great!

Robert Rothschild

1522803826

Rob BD

1517580163

This is our second experience with empower, and it's always incredible. We had our new system installed last year, and couldn't be happier! Everyone at empower is helpful and extremely professional...from the sales people, to the planning/tech/project management, to the great install teams. They give you a worry free experience. We're now in the process of extending the house, so empower is removing and re-installing the panels upon the construction completion. Once again, the management and planning team was excellent, and the field teams that removed the panels were excellent as well. Empower truly is a pleasure to work with!

Dena Campagne

1517146911

We are still in the process of installation but picking Empower was an easy decision. Our sales person Kyle Solomon was very knowledgeable and always there to answer our very many questions. He also followed up with us to make sure we were happy with how everything was going or if we had any concerns. Highly recommend Kyle!

Dennis Olmedo

1516912723

What a great experience with everyone who was involved with the project. From the moment of walking into their store to the final installation on my house. Everyone is very informative and very professional. Erik walked us through every step, which made us comfortable and confident of our decision with going with EmPower Solar. Dave and his crew did a great job as well. Even with the extreme cold weather. Definitely a great experience working with them all. If you are considering Solar, they are the ones. Just give Erik Reitmayr a call. Thank you all at EmPower Solar.

Trish Welch Hood

1515542730

Jodi Glazer Lederer

1514141213

I've had my Solar for over one year. Corey Roberts first explained the entire process and all the savings. There were no surprises. It was one of the easiest transactions I've ever had. Definitely would use Empower again! Don't even hesitate!

Lance Homan

1513431077

I would like to thank Corey our sales professional, Dylan our project manager and the rest of the empower crew for a seamless transition from start to finish. I highly recommend SunPower by EmPower Solar for all of your solar needs!

William Hom

1512605598

I worked with Scott McDonnell on getting solar installed. He was great; he came to our first meeting fully prepared to answer all of our questions and give us the rundown of costs and expected tax incentives. There was no pressure and he let me think about it for a week and didn't follow up until then. So when I decided to go solar, I felt I made a great decision.

Once the contracts are signed, this company takes care of the rest, including any and all permits. The installation was delayed a day due to weather, but the turnaround time was two days during which the workers were all very courteous and efficient. From signed contract to getting a fully functioning panel installation took about three months.

This is all without even mentioning SunPower's superior solar panels you're buying. I would highly recommend this company.

Joshua Siegel

1512400301

Truly amazing experience. Scott from empower did a great job recommending a product that fit my family's needs. The whole process was great.

Kathy McAndrews Trister

1511478433

Great company and an extremely knowledgeable staff. I met with Matt and was very impressed!

Alexandra Buckley

1511281881

Jay Huff

1498607492

Had a great experience. Everything from the estimate, the permit process and the installation went smoothly. Sales and project manager were very helpful and a pleasure to work with.

Patricia Lothrop

1498426788

I'm just at the start of my project, but so far everything about EmPower has been impressive. The sales person, Pete Garry, was extremely knowledgeable, patient, clear, and responsive. Everyone seems to be focused on efficiency (I hate waste!). I look forward to the rest of the process.

Nathan Spitalny

1495825715

Dave Meckes

1488247178

Michael Anthony

1486779065

Very happy with my system. Can't say enough good things about our salesman Scott and the installation crew. Super responsive and professional.

Dave Stringer

1484767833

I cannot say enough good things about SunPower by EmPower Solar. Mike, my salesman went over aspect of my purchase. From financing to installation, he covered all aspects of my system. I went with EmPower because they had one of the most efficient solar panels available (SunPower). This was beneficial both from a financial standpoint, as well as aesthetically, as it required less panels to be installed on my home. My installation was handled superbly by Cody and his crew. They installed my conduit so that none of it appears outside of my home. Although it was more time consuming for them, they did it to make me the customer happy. I drive past some installations, where there is conduit on the roof and down the side of of the house. i did not want this on my installation and EmPower came through! The entire installation was performed neatly and cleanly, including the inverter installation in my garage. All of the details of my installation was handled ably by Ali, my project manager. I am very satisfied with having chose EmPower as my solar system provider. Great job!

Sunil Saigal

1482772701

I highly recommend Peter Garry as your Sales contact at Empower Solar.
Dave - Foreman of the Installation crew was very professional and knowledgeable. Great job guys!

Thomas Fitzpatrick

1476739908

Corey Roberts is the most straight up, honest salesman I have ever met. Instead of trying to close a solar deal to make commissions for himself, he made me aware of an issue that would have cost me thousands of dollars before I would be able to get me solar panels up and running. He is a true gentleman and has great integrity as far as I am concerned. I you are looking to install solar on Long Island, then I suggest you give him a call!!!!!

Paul Buencamino

1474772363

Lynn Goldstein

1465863044

It was the best decision I ever made to go Solar. The crew were great and the best is that I really have NO electric bill.

Maria D'Ammora Savini

1461694825

The Sunpower panels are of the highest quality, it's no coincidence that EmPower Solar uses them as their standard! Our panels were installed the beginning of 2016, and we are already accumulating kilowatt hours! The crew was professional and knowledgeable, and handled the job wonderfully from start to finish! We had a leak through the roof after the installation, and the foreman was back the next day to survey the issue. The issue was remedied and we have not had any issues since. I am glad to know that we are reducing our carbon footprint and saving money at the same time! Thank you EmPower!

Sean Butler

1461685013

From start to finish Empower Solar was professional, thorough and available to answer my random questions. I recommend them to my neighbors all the time! I love the monitor and watching how much production we're getting from our super efficient solar panels. Would highly recommend to anyone on Long Island or in NYC looking to install solar. Save money and the planet!

Joanne Youngson

1457863323

We had EMPOWER It took 9 months to get our system installed. I wasnt initially happy with the time line.. BUT having seen the Designs submitted, The Engineering report, Electrician & UNDERWRITERS report and Final Inspection and watching the install day to day this is the company you want working for you.. This project was compteted in Sept 2015 I deliberately waited before offering a review. This system works from sun up to sun down. The UL inspector showed me things that where done that arent typical of most systems they see. Quality Panels,Top notch Inverter. and EXTREMELY capable installers..
We know a family who didnt want to wait and there having issues with there system and trouble getting the contractor back to do needed work. also SQUIRREL Guard is a smart move... We know of two familys who's system had squirrel damage,expensive and costly both in time down and Squirrel guard was installed by EMPOWER,, You get what you pay for..I would with out question recommend these these folks in a heart beat.

Zack Lerman

1448228981

Barry Vineberg

1447770602

I have been in service business for over 40 years. I was very impressed with EMPOWER from the first meeting with Steve right through the installation with Mike. I was informed of every stage of the process and everything that was promised was delivered.

Rachel Geraghty

1446073488

Amazing and wonderful staff! Ed Olsen was so very good to us as well as Dylan and the installation crew !!!

Lionel Bauman

1445537025

David Bardfield

1445282396

Robert Faron

1438179628

My experience from start to finish was wonderful. The salesman was knowledgeable, put up with all my questions, and stayed with us until the end and a little further. I have already recommended EmPower to someone who signed up with them, and I will continue to recommend them. My bill has gone from approximately 160.00 a month to ZERO. PSEG's rates have just gone up and in a sad way it made me happy, because my bill stayed at ZERO..

Paz Tabena Isern

1436298855

Es muy importante lo que ofrecen para la economía familiar y para la mejor vida de todos sin contaminación . Me parece muy eficiente seguro y práctico lo que ofrecen. Estas personas lo están haciendo bien.....felicidades

Daniel John

1430520386

Loved every part of the installation, sales and service and every time I look at my electric bill!

Peter Chan

1428347822

Ed Olsen is best and most friendly sales rep I ever worked with. We chose Empower over Solar city for two systems;one in my Roslyn Flower Hill house and one for my parent's house in Glen Cove. The staffs are professional, friendly and very easy to work with. From Alexandra who handled all the admin work to the installation crew, we had a great experience and would highly recommend them to anyone. The crew even help my parents shoveled the snow off their roof.

Steve Ochs

1428240787

Keith Straub

1418613173

From start to finish, one of the best companies we have had the privilege to work with. From the initial consultation with the sales person, to the project manager who guided us through the entire process, and to the "gentlemen" working on the installation processes who were extremely polite, clean, and trustworthy. By far one of the best decisions we have made as homeowners.

Gina Giacchetto Barnett

1412963779

EmPower that the most professional and nicest staff ever! From the sales team to the installation team, they are second to none. The team who installed our system was extremely courteous & nice! They were a pleasure to have around our home. We installed our 9kW system in September and we are amazed at the amount of electricity we are producing. I would recommend EmPower to anyone who is thinking of installing solar! Thank you!!!

Patti Friedrich Carlson

1404847715

We love EmPower! The guys were professional and helped educate us on how the solar works. Our bills have been cut in a phenomenal way! Even our neighbors are now interested in looking into solar for their homes. Thanks to Ed, our awesome Sales Rep!!!

Joseph Pipia

1401649513

Empower is the way to go 'very professional staff from inception to completion. They installed my 13.5KW sytem May 2013 and has exceeded my expectations . I have producing more power than i consume every month with the exception of Feb. because of all the snow we had this year .I've been paying only for basic conection fee which is about $12.00 per month, next moth PSEG will be sending me a check for the surplus power i put back into the grid. Waiting to see how much $$$$ they owe me !

MameDiva Cisse

1400204059

Shannon Koehle

1390961008

Michelle Lambroza O'Connell

1390862890

Brian Martin

1376260598

Wally Elfeld

1525373645

They took care of everything as far as permits and installation it went seamlessly. Everyone involved was top notch couldn’t be happier.

Edward Tom

1667500240

WORST EXPERIENCE OF MY LIFE! Avoid EmPower Solar and save yourself extreme frustration and please go with another company. Prepare to be treated like a transaction with ZERO customer service. If I can give less than a 1-star rating I would.

The last 5 months of signing on with EmPower has been a tremendous disappointment and mentally draining. As a customer/client I wouldn't want this experience for anyone but I have reached a breaking point where I can no longer feel confident EmPower will deliver on what was promised in the original contract agreement. I was never told upfront that this may be a 6-month process. I had a number of other highly qualified vendors that I was considering and decided to take a leap of faith and signed on with EmPower expecting professional service and the project being completed in a timely manner.

My family made a $40K commitment that has now extended into a 5-month process from hell. I am made to feel like I am held captive to supply chain delays with no clear ETA for parts delivery. I have been patient and willing to be empathetic with supply chain issues but receiving an email on 10/11/2022 from the Sr. Project Manager - Alexandra Buckley informing me that we were still 2-3 weeks out on the supply of M425's and for me to consider a change to M420's with less efficiency was too much for me to take.

Sadly, I am no longer excited about going solar powered for my residential needs. I will NOT recommend EmPower to anyone I know. If I cannot get the materials agreed upon in our original contact M425's within the next 2-3 weeks and installation begins I am no longer interested in continuing with my contractual agreement with EmPower.

After 5 months, I am still waiting for the panels to arrive and be installed.

Very disappointed client.

Lena Langer

1661514339

Do now use EmPower solar. I used EmPower for my solar panels 11 yrs ago and everything was good until I needed to put a new roof. What I paid for roof was almost the same that paid to Empower to remove and reinstall the panels. After that the system constantly shows that I am producing 0 energy. I was reaching out to EmPower on multiple occasions and yesterday I got my answer, since it’s been over 10 yrs post installation and I can’t prove it worked before I put new roof ( it did), now I have to pay to have it fix.

Andrew Da Fish

1615261341

I’ve never regretted doing business with a company like I have with Empower solar. After having our system for several years now I can honestly say they do not stand behind their customers like they claim.
After signing our contract to install our system we got lost in they system within their office. Never received any updates unless I called looking for them. They claimed it was the town that wouldn’t issue the permit but I called the town and the permit wasn’t even applied for. After 8 months of getting the run around I finally get an installation date.
Have to say the installation crew were great. Very professional and worked very hard. They wrapped up and I couldn’t be happier. Now I’m back to dealing with the office. Another 2 1/2 weeks of run around before they say I can go live.
FINALLY we’re live. They claimed that if I ever had a problem with my system they would call me in case I didn’t see or realize it was a problem because they monitor it as well. HUGE lie. One day walking past the inverter I hit the button to check on it and it’s in error state. Thought it must’ve been recent because Empower said they call me if I had an issue. I find out my system was in that state from April to the end of July. Prime production months and I’m producing ZERO. No email, no phone call or notification of any kind. I get that resolved and hope all is well.
Now fast forward 2 years of having the system and we come home to a massive leak in our ceiling. I track it down to a lag bolt that missed the rafter, was removed but never sealed. Water pouring out of a ceiling fan. I call and they take care of it.
Now today, 3/8/21, I have Empower back at my house for a 2nd roof leak 8” from the previous leak. I tracked that down to a nail removed in that area. Was it removed for installation and never leaked? Was it removed when they did the previous repair? I don’t know because I can’t remove the panels to inspect my roof. When the system was installed I was informed if I attempted to remove a panel I could void my warranty. Technicians went up and checked it out. Claimed they didn’t see anything and couldn’t duplicate the leak but installed flashing in that area just in case. 2 hours after they leave I get a bill for that service call for $342.10. I’m being billed to fix a 2nd leak I have from a solar system installed by Empower.
I’ve never dealt with a company that made so many claims but failed to meet almost all of them on a $42,000 system. If I could transfer my warranty to another company I would in a minute.

Brendon Collom

1508987205

in nutshel ur braking law 2017a real life avatuare or real legit homey

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Yelp Rating

4.5

Based on 26 reviews

EmPower Solar

4.5

Caryn D.

1680864111

We have had solar panels installed for over a decade (since Superstorm Sandy.) Had a maintenance check and our techs Alex and Antonio were amazing....

Adam H.

1662177522

Sell Yelp reviews googl facebookWe write reviews, promote your companiesReal people accounts until 2019, we use one IP address for one revieClient...

JamesJer C.

1656509218

In 2009, I had 29 Sunpower panels installed by EmPower Solar in Island Park, NY - they have been overproducing for the last 13 years on the south side of...

Deb C.

1656492968

11.2 kW SunPower Solar Panel System installed by Empower! 117% powered by the Sun now!! We couldn't be more impressed with the sales staff, office staff,...

Wallace W.

1648214463

Amazing Sunpower panels, world class service and outstanding experience. We initially installed 43 panels a year ago (1/2021) and then added an additional...

Scott F.

1644779516

Everything is great. I had some questions about the ethernet connection and the walkthrough, but Mike came by later and did the walkthrough with me and ran...

B G.

1636874359

My system came online in early November, and it is generating 95% of the electricity my house uses - even in November, which is better than I expected.The...

Alex L.

1634726264

I am writing with a lot of gratitude after an amazing experience working with Empower Solar. My husband and I got estimates from 3 solar companies, and we...

Erik B.

1626257673

Even though, I worked with these folks in the middle of the pandemic, the process was quick and easy. We did have to wait a while, like the rest of the...

Tim G.

1583821073

Just had my solar installed yesterday!After a year of research and quotes from companies, reviews, systems, material, panels used I finally decided on...

Raemel P.

1470158692

I cannot say enough how absolutely satisfied that I am that I went SOLAR - but even happier that I went with SunPower by Empower! This was by far the best...

Clifford C.

1448117761

I was absolutely amazed the great service, outstanding knowledge and great work that empower did for me and my family. My PSEG bill went down from 300s to...

Tony N Melissa H.

1629908484

Empower Solar has really gone out of their way to earn my business. The district manager Bree is very responsive and awesome to work with!

S G.

1654536285

Our experience with EmPower Solar was incredibly disappointing. It started out great... but in the back of my head, I was weary of why NO ONE else in our...

Krishna R.

1626242149

Been with empower for about 2 years and not fully happy about it. The micro inverters keep failing quite often. They wont actively monitor and when I start...

Anthonu H.

1684824625

This company has serious problem with its solar panels system my solar panels has not work in several months and still not working till this day 6-23-23 if...

Margaret T.

1684001705

Less than 1 star they are part of Sunnova & that company sucks! Once they have you locked in they do NOT STAND BY THEIR PRODUCTS! If I could find a lawyer...

Andrew E.

1670673711

Stay as far away from this company as you can! They make you sign a contract and they pull permits before the site evaluation! For those of you looking...

Edward T.

1667475243

WORST EXPERIENCE OF MY LIFE! Avoid EmPower Solar and save yourself extreme frustration and please go with another company. Prepare to be treated like a...

Lena L.

1661489828

Do now use EmPower solar. I used EmPower for my solar panels 11 yrs ago and everything was good until I needed to put a new roof. What I paid for roof was...

Koko S.

1577205430

Was supposed to get my door install before year end. Was pushed into 2020 and now I'm losing money on the roof that I got installed which now won't be...

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